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About

Scale productivity with Commusoft, the all-in-one field service management (FSM) platform for growth-oriented trade companies. Designed for HVAC, plumbing, electrical, and renewables, Commusoft centralizes your office and field operations into one cloud-based source of truth. Powered by the Ai:den AI engine, Commusoft automates the "Lead-to-Invoice" cycle. Key features include intelligent scheduling, multi-option digital estimates (Sales+), supplier/inventory management, and real-time job costing. Seamlessly manage multi-site commercial assets with automated SLA monitoring and custom digital compliance forms. Eliminate admin friction and accelerate cash flow with deep integrations for QuickBooks, Xero, and Sage. From 40+ granular reports to an offline-first mobile app, Commusoft provides the intelligence to transform your operations and boost profits. Start your digital transition with our expert implementation and the Commusoft Academy.

About

What is Raken? Raken’s field management software helps you collect accurate project data in real time. From digital documentation and production tracking to safety tools, you’ll have the insights you need to improve your projects—and reduce costs. No more messy paperwork. The mobile field apps for iOS and Android make remote collaboration easy, too. With the mobile app, field crews can input project data on the go. They can even upload time-stamped photos, videos, and notes for better visibility. Then, all that data is automatically uploaded to the web app for the office. With everything stored in one place, you’ll have accurate records to protect your business from litigation or risk. More than 4,500 construction companies use Raken to connect the field to the office. Empower everyone to do their jobs more efficiently with Raken today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Trades companies, including electrical, renewable, HVAC, gas and building maintenance companies

Audience

Construction Management Professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

- All-in-One: Please contact us for pricing.
- Customer Journey: Please contact us for pricing.
- Field Automation: Please contact us for pricing.
- Enterprise: Please contact us for pricing.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Super easy to use, very awesome tool and record of project information. I tell my staff our minds can only hold so much information, note anything of importance in your daily report. Some long term projects incur the Groundhog Day effect, Raken is a great tool to detail all aspects of construction, labor force, equipment and much more.
  • I have used Raken at more than one company. It was so good at the first company I tried it, that when I changed companies, I took it with me. I even paid for it out of pocket to show my new bosses how great it was. They switched after receiving my first daily report. We are now working on connecting it with another one of our online products we use daily as well. Excellent people who do the follow up to make sure you're happy.
  • Ease of use from the Management side as well as the Field daily inputting side. Trackability from anywhere you have connectivity. Ability to see overruns and forecast accordingly. The reports that can be generated are highly professional.
  • Ease of use, ease of setup, speed, talk to text, customer service, photo storage, time card functionality.
  • Customization to fit the needs of the company. Extremely easy to use. Great support if needed with very quick replies.

Cons

  • Employee's logging out forgetting their login passwords. I have had maybe 3 minor tech issues, 2 logins and one editing issue. All three issues were worked on within minutes of contacting Raken and resolved shortly after.
  • Not sure I can complain about anything. Maybe the cost could be changed to an annual charge with unlimited users within our company.
  • The struggles we had to get the payroll aspect of the system to recognize and tabulate days of subsistence to pay out to the employee(s) each day/week. The work around we are using seems to be working well for us now.
  • We would like a little more features for the timecard module. We reached out to Raken and this is actually in the works!
  • Nothing so far. I have used this program at 2 different companies now and am still looking for a con.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commusoft
Founded: 2006
United States
www.commusoft.com

Company Information

RAKEN
Founded: 2014
United States
www.rakenapp.com/

Alternatives

Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT

Alternatives

ALMobile

ALMobile

Austin Lane Technologies
Dusk IOP

Dusk IOP

Dusk Mobile
Procore

Procore

Procore Technologies
Fieldwire

Fieldwire

Hilti

Categories

Categories

Contractor Management Features

Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Building Maintenance Features

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Electrical Contractor Features

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Handyman Features

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas Features

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Pest Control Features

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pool Service Features

Billing & Invoicing
Chemical Readings
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Preventive Maintenance Features

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Roofing Features

Aerial Measurement
Billing & Invoicing
Checklists & Inspections
Commercial / Industrial
Dispatch Management
Lead Management
Photo Capture
Quotes / Estimates
Scheduling
Work Order Management

Security System Installer Features

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Construction Management Features

Accounting Integration
Budget Tracking/Job Costing
Change Orders
Commercial
Contract Management
Contractors
CRM
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
Residential
RFI & Submittals
Subcontractor Management
Timesheets

Integrations

Dropbox
Box
DataXchange
EarthCam
Egnyte
Elyos
FreeAgent
Google Calendar
Google Drive
Mailchimp
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
SumUp
Xero
Zapier

Integrations

Dropbox
Box
DataXchange
EarthCam
Egnyte
Elyos
FreeAgent
Google Calendar
Google Drive
Mailchimp
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
SumUp
Xero
Zapier
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Claim Commusoft and update features and information
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