Community Phone vs. Zaplee Comparison


Community Phone	Zaplee Zaplee	+	+
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About Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change.		About Zaplee is up over 99% of the time. Your new cloud phone will never let you down. Integrate our ultra-modern phone service into your existing framework in no time. Your personal support crew never sleeps. Any and all issues will be resolved at the speed of light. Count on Zaplee to work with all of your devices, present and future. Seamlessly integrate with VoIP, SIP, landline and mobile phones. Craft custom greetings for both business and nonbusiness hours. Don’t want to use your own voice? Take advantage of our text-to-speech function and create greetings in male or female voices, with various accents. Assign yourself a local number in over 40 countries, and thousands of cities. Want a toll-free / 800 number? Zaplee can provide that too. Route inbound calls based on the departments and employee extensions that you create, or based on who’s available at particular hours. Give your customers the option to use a dial-by-name directory.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses that want a modern business phone system using their current phones		Audience Businesses searching for a solution to improve their services and increase sales
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $10 per month Free Version Free Trial
Reviews/Ratings Overall 4.1 / 5 ease 4.6 / 5 features 4.1 / 5 design 4.6 / 5 support 4.1 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros It worked for local calls. It was east to sign up, and the website was okay. The hardware was good and was small. I notice that Community Phone service has many great reviews online, however, where I am concerned, the jury is still out. First of all, I ported my old phone number into the Community Phone service, however I have noticed that I still have two phone numbers, one is the temporary number initially assigned, while the second is my old ported number, which I really wanted. Now, the temporary phone number is still active, along with my ported number. During the day, I get many calls and when answered I get a dial tone and not a person on the other line! I am not sure they are calling the temporary number or if it is a spam call that Community is blocking! During a normal day, I may get five or six of these types of calls per day. Also, when I first signed up with Community, I set up voice mail with the temporary number. It appears that cannot be changed. I still have to go into voice mail using the temporary number, which discourages me from using voice mail. Sure, the price is a plus, but I am not sure the drawbacks are put out there for consideration. I did get Panasonic Phones and sometimes I wonder if their specific directions interfere with the Community directions? Excellent customer service with prompt delivery. It was a simple and efficient setup. I was able to start ringing family and friends right away. The whole process was super simple and the landline base was easy to install. When I needed help the customer service rep was awesome! Community Phone provides a very affordable, super easy to use, and all with minimal skill use landline service. Reliable, inexpensive, and great call quality. By far, the biggest positive with CP is customer service. If I attempt to contact CP with a problem, CP responds with a native speaker of English within 24 hours, generally far less. Since I needed just a landline it is exactly what I expected and the price was perfect. I got to keep my # of 35 years so very happy.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Community Phone Founded: 2018 United States www.communityphone.org/business		Company Information Zaplee Founded: 2007 United States www.zaplee.com
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Phone.com		TextBox
SendMyCall EZphone Systems View All		Callture View All
Categories Business Phone Systems Business VoIP Cloud PBX IVR Telephony		Categories Telephony
		Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations CogniAgent View All 1 Integration		Integrations CogniAgent
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