Community Phone vs. Phone2 Comparison


Community Phone	Phone2	+	+
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About Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change.		About Phone2 is a cloud-based business phone system designed to add a dedicated business number to your personal phone, eliminating the need for additional devices or hardware. It offers unlimited 2-way calling and SMS/MMS to and from any U.S. or Canadian number, with all communications organized under a unified thread for each contact. It allows teams to share a single phone number, enabling collaborative calling and texting from a shared inbox. Features include SMS call alerts that notify contacts of the reason for a call before it happens, increasing answer rates by 25%. Users can manage contacts with notes and file attachments, functioning like a mini-CRM, and import contacts from their device or Google account. Phone2 also provides integration capabilities, allowing connections with other tools to streamline workflows.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Businesses that want a modern business phone system using their current phones		Audience HR recruiters wanting a tool to enhance candidate engagement through shared team lines, SMS call alerts, and integrated contact management
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing $15 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.6 / 5 features 4.1 / 5 design 4.6 / 5 support 4.1 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews
Pros from Real Users Pros It worked for local calls. It was east to sign up, and the website was okay. The hardware was good and was small. I notice that Community Phone service has many great reviews online, however, where I am concerned, the jury is still out. First of all, I ported my old phone number into the Community Phone service, however I have noticed that I still have two phone numbers, one is the temporary number initially assigned, while the second is my old ported number, which I really wanted. Now, the temporary phone number is still active, along with my ported number. During the day, I get many calls and when answered I get a dial tone and not a person on the other line! I am not sure they are calling the temporary number or if it is a spam call that Community is blocking! During a normal day, I may get five or six of these types of calls per day. Also, when I first signed up with Community, I set up voice mail with the temporary number. It appears that cannot be changed. I still have to go into voice mail using the temporary number, which discourages me from using voice mail. Sure, the price is a plus, but I am not sure the drawbacks are put out there for consideration. I did get Panasonic Phones and sometimes I wonder if their specific directions interfere with the Community directions? Excellent customer service with prompt delivery. It was a simple and efficient setup. I was able to start ringing family and friends right away. The whole process was super simple and the landline base was easy to install. When I needed help the customer service rep was awesome! Community Phone provides a very affordable, super easy to use, and all with minimal skill use landline service. Reliable, inexpensive, and great call quality. By far, the biggest positive with CP is customer service. If I attempt to contact CP with a problem, CP responds with a native speaker of English within 24 hours, generally far less. Since I needed just a landline it is exactly what I expected and the price was perfect. I got to keep my # of 35 years so very happy.		Pros & Cons from Real Users Pros Nothing. Ok, I guess the price was alluring. This is an absolute ripoff. Hidden fees, misleading advertising and extra fees for services their advertising suggests is included in subscription. Cons Reliability Customer service Business integrity If the refund policy says: 30-Day Refund Window You may request a refund within 30 days of purchase, provided: You did not use a free trial before purchasing. The refund request is not due to a refusal to complete TCR registration. Any reasonable person will read this and think there's a 30 day risk free period to trial the service. Unfortunately they don't honor this. Reviews everywhere say the same thing. Heed warning. Avoid these people like the plague....misleading advertising....wanted to try them out for a month and thought I was paying $4, instead was an entire year and refused a refund. Oh, and fully functional SMS? That'll cost you an extra $1.50 per month, which they don't mention on their website
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Community Phone Founded: 2018 United States www.communityphone.org/business		Company Information Phone2 Founded: 2022 United States www.phone2.io
Alternatives Zadarma		Alternatives Quo
Tresta		Fongo
Phonebooth		Quicktalk
Phone.com		Callture
SendMyCall EZphone Systems View All		LinkedPhone View All
Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported IVR Supported Telephony Supported		Categories Business Phone Systems Supported

Integrations CogniAgent Supported Google Contacts Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported View All 1 Integration		Integrations CogniAgent Not Supported Google Contacts Supported HubSpot CRM Supported HubSpot Customer Platform Supported View All 3 Integrations
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