Community Phone vs. D Line Comparison


Community Phone	D Line DaVinci Tech Solutions	+	+
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About Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change.		About D Line is a cloud business phone system (VoIP) for small teams. Pricing is per workspace, not per user, so users and extensions are unlimited. Each plan includes one US number and US/Canada calling under fair use, mobile (iOS/Android), desktop and web apps, IVR/auto attendant, call queues and ring groups, voicemail, conference rooms, call recording, and free number porting. Both plans include an AI calling agent with 2,000 AI minutes/month (Base AI agent and Advanced AI agent). Advanced adds call transcription with AI call overviews and team video calling. Business texting with 10DLC is available as an add-on. 24/7 live human support.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Businesses that want a modern business phone system using their current phones		Audience Small businesses and teams wanting a business phone system without per-user pricing
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos No images available
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing $20/month/workspace Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is available: $200/year for Base and $350/year for Advanced. Desk-phone hardware is quoted separately. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.6 / 5 features 4.1 / 5 design 4.6 / 5 support 4.1 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros It worked for local calls. It was east to sign up, and the website was okay. The hardware was good and was small. I notice that Community Phone service has many great reviews online, however, where I am concerned, the jury is still out. First of all, I ported my old phone number into the Community Phone service, however I have noticed that I still have two phone numbers, one is the temporary number initially assigned, while the second is my old ported number, which I really wanted. Now, the temporary phone number is still active, along with my ported number. During the day, I get many calls and when answered I get a dial tone and not a person on the other line! I am not sure they are calling the temporary number or if it is a spam call that Community is blocking! During a normal day, I may get five or six of these types of calls per day. Also, when I first signed up with Community, I set up voice mail with the temporary number. It appears that cannot be changed. I still have to go into voice mail using the temporary number, which discourages me from using voice mail. Sure, the price is a plus, but I am not sure the drawbacks are put out there for consideration. I did get Panasonic Phones and sometimes I wonder if their specific directions interfere with the Community directions? Excellent customer service with prompt delivery. It was a simple and efficient setup. I was able to start ringing family and friends right away. The whole process was super simple and the landline base was easy to install. When I needed help the customer service rep was awesome! Community Phone provides a very affordable, super easy to use, and all with minimal skill use landline service. Reliable, inexpensive, and great call quality. By far, the biggest positive with CP is customer service. If I attempt to contact CP with a problem, CP responds with a native speaker of English within 24 hours, generally far less. Since I needed just a landline it is exactly what I expected and the price was perfect. I got to keep my # of 35 years so very happy.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Community Phone Founded: 2018 United States www.communityphone.org/business		Company Information DaVinci Tech Solutions Founded: 2020 New York, NY, United States d-line.app
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Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported IVR Supported Telephony Supported		Categories Business Phone Systems Supported Business VoIP Supported
		Business Phone Systems Features Call Logging Not Supported Call Monitoring Not Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Not Supported Voice Quality Enhancement Not Supported
Integrations CogniAgent Supported HubSpot CRM Not Supported Pipedrive Not Supported Salesforce Not Supported Zoho CRM Not Supported View All 1 Integration		Integrations CogniAgent Not Supported HubSpot CRM Supported Pipedrive Supported Salesforce Supported Zoho CRM Supported View All 4 Integrations
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