CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
TalQ

TalQ

QBurst
+
+

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About

CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.

About

TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations in need of a multi-site call management application

Audience

Hotel managers looking for a solution to streamline their telecommunication services and enhance their operational efficiency

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CommSoft Software Solutions
commsoftrms.com/commsoffice-express/

Company Information

QBurst
Founded: 2004
United States
www.qburst.com/en-us/products/talq/

Alternatives

CommView

CommView

@Comm

Alternatives

FCS Voice

FCS Voice

FCS Computer Systems
Calltrak

Calltrak

Theodore Software Consultants
FCS Gateway

FCS Gateway

FCS Computer Systems
VXTracker

VXTracker

Connections
TIM4biz Call Accounting

TIM4biz Call Accounting

TIM Technologies
Calltrak

Calltrak

Theodore Software Consultants
ProfitWatch Call Accounting

ProfitWatch Call Accounting

Metropolis Technologies

Categories

Call Accounting Supported

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim CommsOffice Express and update features and information
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