CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
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About

CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.

About

GeoComm’s 9-1-1 GIS data management solutions is the only integrated suite of public safety GIS data management tools improving the quality of GIS for both call routing and call visualization, reducing frustration and confusion in 9-1-1 call centers. GeoComm’s GIS data management tools enable your GIS organization to collaborate, edit, quality check, merge, analyze, and communicate with all contributors as well as automate packaging and provisioning of GIS data for 9-1-1 systems across your entire state or region. GeoComm is the only company offering a platform to enhance public safety GIS productivity and reporting providing high confidence in the results which is proven by our 13 state-level GIS customers and over 1,500 jurisdictions relying on this system nationwide. Enables GIS professionals at small, medium, and large jurisdictions to produce and maintain high quality GIS data.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations in need of a multi-site call management application

Audience

Emergency call centers interested in a GIS data management solution for their call routing and call visualization needs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CommSoft Software Solutions
commsoftrms.com/commsoffice-express/

Company Information

GeoComm
Founded: 1995
United States
geo-comm.com/gis-data-management/

Alternatives

CommView

CommView

@Comm

Alternatives

PoliSys

PoliSys

Enforsys
Calltrak

Calltrak

Theodore Software Consultants
Rave Aware

Rave Aware

Rave Mobile Safety
VXTracker

VXTracker

Connections
EIS/RMS-2

EIS/RMS-2

Executive Information Services
TIM4biz Call Accounting

TIM4biz Call Accounting

TIM Technologies
CAD-to-CAD

CAD-to-CAD

CentralSquare Technologies

Categories

Call Accounting Supported

Categories

GIS Supported
Indoor Mapping Supported
Law Enforcement Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

GIS Features

3D Imagery Not Supported
Census Data Integration Not Supported
Color Coding Supported
Geocoding Not Supported
Image Exporting Not Supported
Image Management Not Supported
Internet Mapping Supported
Interoperability Not Supported
Labeling Not Supported
Map Creation Supported
Map Sharing Supported
Near-Matching Not Supported
Reverse Geocoding Not Supported
Spatial Analysis Not Supported

Law Enforcement Features

Case Management Not Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Not Supported
Dispatching Not Supported
Evidence Management Not Supported
Field Reporting Not Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Not Supported
Scheduling Not Supported

Integrations

Carbyne Not Supported
First Due Not Supported

Integrations

Carbyne Supported
First Due Supported
Claim CommsOffice Express and update features and information
Claim CommsOffice Express and update features and information
Claim GeoComm and update features and information
Claim GeoComm and update features and information