CommsOffice ExpressCommSoft Software Solutions
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Related Products
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About
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.
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About
GeoComm’s 9-1-1 GIS data management solutions is the only integrated suite of public safety GIS data management tools improving the quality of GIS for both call routing and call visualization, reducing frustration and confusion in 9-1-1 call centers. GeoComm’s GIS data management tools enable your GIS organization to collaborate, edit, quality check, merge, analyze, and communicate with all contributors as well as automate packaging and provisioning of GIS data for 9-1-1 systems across your entire state or region. GeoComm is the only company offering a platform to enhance public safety GIS productivity and reporting providing high confidence in the results which is proven by our 13 state-level GIS customers and over 1,500 jurisdictions relying on this system nationwide. Enables GIS professionals at small, medium, and large jurisdictions to produce and maintain high quality GIS data.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and organizations in need of a multi-site call management application
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Audience
Emergency call centers interested in a GIS data management solution for their call routing and call visualization needs
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCommSoft Software Solutions
commsoftrms.com/commsoffice-express/
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Company InformationGeoComm
Founded: 1995
United States
geo-comm.com/gis-data-management/
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Supported
Call Duration
Not Supported
Call Monitoring
Not Supported
Call Volume
Not Supported
Caller Identification
Not Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Unattended Call Management
Not Supported
Who Answered Log
Not Supported
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GIS Features
3D Imagery
Not Supported
Census Data Integration
Not Supported
Color Coding
Supported
Geocoding
Not Supported
Image Exporting
Not Supported
Image Management
Not Supported
Internet Mapping
Supported
Interoperability
Not Supported
Labeling
Not Supported
Map Creation
Supported
Map Sharing
Supported
Near-Matching
Not Supported
Reverse Geocoding
Not Supported
Spatial Analysis
Not Supported
Law Enforcement Features
Case Management
Not Supported
Certification Management
Supported
Court Management
Not Supported
Court Management Integration
Supported
Crime Scene Management
Not Supported
Criminal Database
Not Supported
Dispatching
Not Supported
Evidence Management
Not Supported
Field Reporting
Not Supported
Incident Mapping
Supported
Internal Affairs Administration
Not Supported
Investigation Management
Not Supported
Scheduling
Not Supported
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Integrations
Carbyne
Not Supported
First Due
Not Supported
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