Command MobileTracen Technologies
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Related Products
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About
Tracen Technologies, Inc. has developed one of the most comprehensive and powerful data collection software solutions for mobile surveys, field inspections, inventory management, workforce management, and monitoring and evaluation projects. COMMANDmobile® is a workforce management software for onsite inspections, field surveillance, field service calls, mobile surveys, and inventory tracking that provides many benefits. With the GPS tracking and mapping feature, managers can direct tasks to field workers based on their locations. Dispatching can take into consideration field workers’ current positions and workload, including the ability to actively manage field technicians' work queues. Workers no longer have to come into the office to pick up and drop off daily work orders. Filling out a time card is no longer needed. The mobile device can fill out an accurate time card based on actual locations, travel time, and project work time.
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About
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a data collection solution for mobile surveys and field inspections
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Audience
Companies looking for a platform to increase the number of orders and improve customer satisfaction
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$24.99/month/user
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationTracen Technologies
Founded: 2000
United States
tracen.com/products/
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Company InformationGomocha
Founded: 1992
United States
www.gomocha.com/platform/
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Not Supported
Time & Attendance
Supported
Variable Workforce
Supported
Inspection Features
Appointment Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Photos In Reports
Supported
Print on Site
Supported
Report Templates
Supported
Speech Recognition
Supported
Subcontractor Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Not Supported
Email Marketing
Supported
Mobile Survey
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Supported
Employee Lifecycle Management
Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Not Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Not Supported
Client Database
Supported
Group Scheduling
Not Supported
Mobile Access
Supported
Multi-Location
Not Supported
Online Booking
Not Supported
Online Payments
Supported
Recurring Appointments
Supported
Room Booking Management
Not Supported
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Not Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Not Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Not Supported
Room Booking Management
Not Supported
Service Dispatch Features
Billing & Invoicing
Not Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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