CommCare

CommCare

Dimagi
SmartCOMM

SmartCOMM

Smart Communications
+
+

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About

The most widely-deployed and evidence-based platform for enabling Frontline Workers, CommCare empowers organizations to build their own digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, and top-tier security that meets rigorous standards including GDPR, HIPAA, & SOC-2.

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

International non-governmental organizations (iNGOs), local organizations, governments

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Billed annually
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Dimagi
Founded: 2002
United States
commcare.dimagi.com

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Alternatives

Kinaki

Kinaki

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Alternatives

CommView

CommView

@Comm
Elemeno

Elemeno

Elemeno Health
Elixir Cloud

Elixir Cloud

Elixir Technologies

Categories

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Integrations

DHIS2 Supported
Emailable Supported
Incept Not Supported
Microsoft Excel Supported
Microsoft Power BI Supported
OpenMRS Supported
ScribeHealth Supported
Tableau Supported
Telerivet Supported
Zapier Supported

Integrations

DHIS2 Not Supported
Emailable Not Supported
Incept Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
OpenMRS Not Supported
ScribeHealth Not Supported
Tableau Not Supported
Telerivet Not Supported
Zapier Not Supported
Claim CommCare and update features and information
Claim CommCare and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information