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About

Our cloud-based content management, b2b eCommerce and back-office system provide a powerful tool kit you can access anywhere at any time. Simplify selling to business-to-business customers, with a powerful eCommerce platform that scales with your business. Manage your business from a single login, with visibility across your sales order processing. Improve satisfaction and deliver on time. Build on-brand web pages that convey the right message when you need it most, with a flexible drag and drop content management system. Email marketing that delivers. Create, send and track professional email marketing campaigns. Build brand awareness and grow sales. Comm is a single source of truth that allows you to manage your whole business. From order to cash, marketing and awareness, to stock and fulfillment. Comm takes care of it all. Ensure visibility over your order to cash cycle, and the flexibility to work remotely with a cloud-based back-office system.

About

WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce retailers. Instead of converting each carrier event directly into a notification, WISMOlabs evaluates the complete delivery situation - including shipment, order, carrier, timing, customer, and business-rule context - to decide whether action is needed and what should happen. It then adapts the resulting email, SMS, branded tracking page, webhook, or connected workflow to the situation. Teams gain real-time shipment visibility, delivery exception management, analytics, and customizable post-purchase experiences. Returns management and delivery-aware review orchestration support a complete customer journey. WISMOlabs customers typically reduce "Where is my order?" inquiries by 70-90%. The platform is designed for ecommerce brands shipping approximately 500-20,000+ orders per month and supports Shopify, BigCommerce, WooCommerce, Magento, API, and custom integrations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a tool to unify their business to sell more products

Audience

Ecommerce CX, operations, and support teams at retailers shipping approximately 500-20,000+ orders per month that need shipment tracking, proactive delivery communication, and exception management.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$250.00/month
Platform consists of a set up fee and ongoing monthly costs
Free Version
Free Trial

Pricing

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The responsiveness from the WISMO team was one of our best vendor relationships that I had, they were always quick to help.
  • Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost effectiveness.

Cons

  • I think the UI of the platform was slightly outdated, but I enjoyed the familiarity of it.
  • There is nothing left to be desired that we haven't asked for and isn't already being developed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comgem
Founded: 2004
United Kingdom
www.comgem.com

Company Information

WISMOlabs
Founded: 2018
United States
wismolabs.com

Alternatives

NCS xDSD

NCS xDSD

Numeric Computer Systems, Inc

Alternatives

Order Taker

Order Taker

OrderTaker
SalDist B2B eCommerce

SalDist B2B eCommerce

NOI Technologies
MultiSoft MLM

MultiSoft MLM

MultiSoft
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Integrations

Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations

Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
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Claim Comgem and update features and information
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