MSPStuff Switchboard

MSPStuff Switchboard

AutomatedMSP, LLC
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About

Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Test drive Comet Backup with a 30-day FREE trial!

About

MSPStuff Switchboard is a hosted AI workspace and MCP gateway for managed service providers. It connects read-only access to PSA, RMM, Microsoft 365, security, backup, billing, and other MSP systems, letting teams ask questions across their stack in plain English. Users can create traceable reports, dashboards, charts, scheduled checks, and read-only AI agents, with source tool calls available for review. Administrators scope access by person and platform, while credentials remain server-side. Switchboard can be used in its web app or through supported MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses & IT Providers

Audience

Managed service providers, IT service providers, and teams that operate MSP technology stacks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$19 per month
Please visit our website for pricing details.
Free Version Not Supported
Free Trial Supported

Pricing

$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Very easy to submit a support ticket via the control panel. I was notified of ticket updates via email almost instantly. Support was friendly and knowledgeable.
  • What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection.
  • Comet is available for almost anything you can think of. Windows, Linux, MacOS. You can also backup information from Microsoft 365. The software works fine, there are plenty of storage options.
  • Comet Backup is easy use and offers great features automatic backups and strong data encryption it works well with various platforms and cloud storage options, making it perfect for my needs.
  • There are many things that i like about Comet Backup some of them are. Good user interface, clean dashboards, user friendly software as well as very much cost effective.
  • The application provides a very easy way to back up with enough flexibility in the customization. The implementation and ease of use is very efficient and makes the features work better. It even integrates seamlessly with other cloud providers like azure.
  • The support has been great to deal with. Some bugs were found and they were quick to mitigate them. Backup works great. Easy API.
  • I like the ability to host my own server. Easy to setup and supports a wide range of operating systems including NAS vendors.
  • First of all, I chose this product because it had all the features I needed and was relatively affordable. Second, I’ve been using it for several years now, and there haven’t been any major issues—whenever something did come up, support was always quick to help. Third, the bulk update feature is especially useful, as it updates all the clients, so there’s no need to do it manually or set up additional automation.
  • White Label Setup. Prompt Support. Frequent Product Updates. Easy to Use Web Interface (both Client Side & Admin Side).

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Comet Backup
Founded: 2015
New Zealand
cometbackup.com

Company Information

AutomatedMSP, LLC
Founded: 2025
United States
www.mspstuff.io

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BDRShield

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Categories

Backup Supported
Data Recovery Supported
Database Backup Supported
Disaster Recovery Supported
Disk Imaging Supported
IT Management Supported
MSP Supported
Server Backup Supported

Categories

AI IT Agents Supported
MSP Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Loss Prevention Features

Compliance Reporting Supported
Incident Management Not Supported
Policy Management Not Supported
Sensitive Data Identification Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported

Database Backup Features

Automatic Backup Supported
Backup Locations Not Supported
Backup Scope Settings Not Supported
Differential Backup Not Supported
Filegroup Backup Not Supported
Full Backup Supported
Incremental Backup Supported
Manual Backup Supported
Multiple Backups Not Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Supported
Failover Testing Not Supported
Flexible Data Capture Not Supported
Multi-Platform Support Supported
Multiple Data Type Support Supported
Offline Storage Not Supported

Disk Imaging Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Differential Backup Not Supported
Disk Cloning Not Supported
Encryption Supported
Image Deployment Not Supported
Incremental Backup Supported
Web Access / Restoration Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Continuous Backup Not Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Supported

Integrations

Microsoft 365 Supported
Amazon Web Services (AWS) Supported
Axcient x360Recover Not Supported
ChatGPT Not Supported
Claude Desktop Not Supported
ConnectWise Automate Not Supported
ConnectWise ScreenConnect Not Supported
Cursor Not Supported
DigitalOcean Supported
Exoscale Supported
Klipfolio Supported
Microsoft Copilot Not Supported
Microsoft Exchange Supported
NinjaOne Not Supported
OVHcloud Supported
Paessler PRTG Hosted Monitor Supported
Prometheus Supported
Rackspace Cloud Files Supported
SentinelOne Singularity Not Supported
Syncro Supported

Integrations

Microsoft 365 Supported
Amazon Web Services (AWS) Not Supported
Axcient x360Recover Supported
ChatGPT Supported
Claude Desktop Supported
ConnectWise Automate Supported
ConnectWise ScreenConnect Supported
Cursor Supported
DigitalOcean Not Supported
Exoscale Not Supported
Klipfolio Not Supported
Microsoft Copilot Supported
Microsoft Exchange Not Supported
NinjaOne Supported
OVHcloud Not Supported
Paessler PRTG Hosted Monitor Not Supported
Prometheus Not Supported
Rackspace Cloud Files Not Supported
SentinelOne Singularity Supported
Syncro Not Supported
Claim MSPStuff Switchboard and update features and information
Claim MSPStuff Switchboard and update features and information