Comarch FSMComarch
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Work&Track MobileNEO managing mobility
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Related Products
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About
Simplify and optimize workforce and asset management with Comarch FSM, regardless of the type of field service activities your organization delivers. Based on artificial intelligence, this solution provides end to end automation for real-time scheduling, optimized roster and technician management, route planning and equipment management in line with service level agreements. Underpinned by Comarch Business Intelligence with full reporting, and implementing gamification and a smartwatch application to improve workforce motivation, effectiveness and cooperation, Comarch FSM can be tailored to meet the needs of your business, however large or small, and ensure you are operating within the parameters of assumed KPIs. It is a comprehensive workforce and asset management solution for all types of field activities. Comarch FSM can be deployed on-premises or on public cloud (AWS, GCP, Azure) in the software as a service model.
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About
Design your custom work orders and reports. Offer your customer the information they need when they need it on their own smartphone. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. Record the activity · Plan your business daily work. The new orders will be immediately in your technicians’ smartphones. Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. Measure work times and use them to obtain the optimal results from your workforce. Record your field workers’ activity. Track their location and send the nearest person to the new services. Real-time field staff location allows you to prevent delays and react immediately to any incidence. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field service companies seeking a customizable electronic job sheet systems for their teams
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Audience
Companies searching for a solution to manage and improve their field service operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationComarch
Founded: 1993
Poland
www.comarch.com/field-service-management/
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Company InformationNEO managing mobility
Founded: 2000
Spain
www.workandtrack.mobi/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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