ComVibeCommunityVibe
|
||||||
Related Products
|
||||||
About
Discover trends to resolve issues affecting your properties. Evaluate team performance based on customer feedback. The smart, intuitive platform for property maintenance and resident satisfaction. Finally, an integrated solution to improve your quality of service, customer satisfaction and Net Operating Income. Get work done up to twice as fast through an intuitive, collaborative, mobile accessible platform for maintenance technicians and contractors. Measure, analyze, and improve processes to standardize your service strategy and maximize your Net Operating Income. Automatically collect and use feedback on completed services to help improve your customer satisfaction by up to 30%. Easily publish and share your testimonials and verifiable service satisfaction scores with owners, employees, and customers.
|
About
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies that need a maintenance management platform
|
Audience |
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$39.00/month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationCommunityVibe
Founded: 2010
United States
comvibe.com/info/
|
Company InformationNicereply
Founded: 2011
Slovakia
nicereply.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Maintenance Management Features
Asset Tracking
Not Supported
Billing & Invoicing
Not Supported
Calibration Management
Not Supported
Dispatch Management
Not Supported
Inventory Control
Not Supported
Inventory Management
Supported
Key & Lock Management
Not Supported
Mobile Access
Not Supported
Planning Calendar
Not Supported
Predictive Maintenance
Supported
Preventive Maintenance
Not Supported
Purchasing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Not Supported
|
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
|
|||||
Integrations
Aircall
Not Supported
Bitium
Not Supported
Bold BI
Not Supported
Freshdesk
Not Supported
Freshsuccess
Not Supported
Front
Not Supported
Gmail
Not Supported
Intercom
Not Supported
LiveAgent
Not Supported
Microsoft Outlook
Not Supported
|
Integrations
Aircall
Supported
Bitium
Supported
Bold BI
Supported
Freshdesk
Supported
Freshsuccess
Supported
Front
Supported
Gmail
Supported
Intercom
Supported
LiveAgent
Supported
Microsoft Outlook
Supported
|
|||||
|
|
|