ComVibe

ComVibe

CommunityVibe
+
+

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About

Discover trends to resolve issues affecting your properties. Evaluate team performance based on customer feedback. The smart, intuitive platform for property maintenance and resident satisfaction. Finally, an integrated solution to improve your quality of service, customer satisfaction and Net Operating Income. Get work done up to twice as fast through an intuitive, collaborative, mobile accessible platform for maintenance technicians and contractors. Measure, analyze, and improve processes to standardize your service strategy and maximize your Net Operating Income. Automatically collect and use feedback on completed services to help improve your customer satisfaction by up to 30%. Easily publish and share your testimonials and verifiable service satisfaction scores with owners, employees, and customers.

About

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a maintenance management platform

Audience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CommunityVibe
Founded: 2010
United States
comvibe.com/info/

Company Information

Nicereply
Founded: 2011
Slovakia
nicereply.com

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
BizRatings

BizRatings

BizRatings.com
KingsleySurveys

KingsleySurveys

Grace Hill
Simplesat

Simplesat

Pronto Holdings
Einpix

Einpix

Epicus IT

Categories

Categories

Customer Feedback Supported
NPS Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Aircall Not Supported
Bitium Not Supported
Bold BI Not Supported
Freshdesk Not Supported
Freshsuccess Not Supported
Front Not Supported
Gmail Not Supported
Intercom Not Supported
LiveAgent Not Supported
Microsoft Outlook Not Supported
Mojo Helpdesk Not Supported
ProjectManager Not Supported
Salesforce Not Supported
Slack Not Supported
TeamSupport Not Supported
Trelica Not Supported
Truto Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Aircall Supported
Bitium Supported
Bold BI Supported
Freshdesk Supported
Freshsuccess Supported
Front Supported
Gmail Supported
Intercom Supported
LiveAgent Supported
Microsoft Outlook Supported
Mojo Helpdesk Supported
ProjectManager Supported
Salesforce Supported
Slack Supported
TeamSupport Supported
Trelica Supported
Truto Supported
Zapier Supported
Zendesk Supported
Claim ComVibe and update features and information
Claim ComVibe and update features and information
Claim Nicereply and update features and information
Claim Nicereply and update features and information