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About

CollisionLink is an online collision parts procurement platform designed to connect automotive dealers, suppliers, and collision repair shops through a centralized system for ordering genuine OEM parts. It streamlines the traditionally complex process of sourcing collision repair parts by replacing manual communication methods such as phone calls, faxes, and handwritten orders with a fast and accurate digital workflow. Through it, collision repair shops can send parts requests and orders directly to their preferred dealers, while dealers receive those requests electronically and respond with pricing, availability, and order confirmations. It improves order accuracy by providing visibility into the entire repair estimate and offering detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that help ensure the correct parts are ordered.

About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Automotive dealerships, parts suppliers, and collision repair shops that need software to electronically order, sell, and manage OEM collision repair parts through a connected procurement network

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OEC
Founded: 2000
United States
oeconnection.com/products/collisionlink/

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

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Shop4D

Shop4D

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CRISMA

CRISMA

Jhenn Systems

Categories

Auto Body Supported
Auto Repair Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
KUKUI Not Supported
PartsTech Not Supported
ProSpect Not Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported

Integrations

AutoLeap Supported
Autoflow Supported
Broadly Supported
KUKUI Supported
PartsTech Supported
ProSpect Supported
Repair Shop Solutions Supported
Service-Intel Supported
Claim CollisionLink and update features and information
Claim CollisionLink and update features and information
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information