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About

CollisionLink is an online collision parts procurement platform designed to connect automotive dealers, suppliers, and collision repair shops through a centralized system for ordering genuine OEM parts. It streamlines the traditionally complex process of sourcing collision repair parts by replacing manual communication methods such as phone calls, faxes, and handwritten orders with a fast and accurate digital workflow. Through it, collision repair shops can send parts requests and orders directly to their preferred dealers, while dealers receive those requests electronically and respond with pricing, availability, and order confirmations. It improves order accuracy by providing visibility into the entire repair estimate and offering detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that help ensure the correct parts are ordered.

About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Automotive dealerships, parts suppliers, and collision repair shops that need software to electronically order, sell, and manage OEM collision repair parts through a connected procurement network

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OEC
Founded: 2000
United States
oeconnection.com/products/collisionlink/

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Alternatives

Shop4D

Shop4D

Auto Profit Masters

Alternatives

CRISMA

CRISMA

Jhenn Systems
Shop Methods

Shop Methods

MCi Methods
Auto Body SchedulerPlus

Auto Body SchedulerPlus

Auto Body ScheduledPlus and Management Software

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

AutoLeap
Autoflow
Broadly
KUKUI
PartsTech
ProSpect
Repair Shop Solutions
Service-Intel

Integrations

AutoLeap
Autoflow
Broadly
KUKUI
PartsTech
ProSpect
Repair Shop Solutions
Service-Intel
Claim CollisionLink and update features and information
Claim CollisionLink and update features and information
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Claim Mitchell 1 and update features and information