Requestor

Requestor

Requestor Technologies
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About

Ensure your organization can comply with subject access requests effectively with our embeddable request form and management tool. Every Data Transparency account comes complete with its own unique instance of our dedicated request form. Remove the burden of subject access requests from your staff members, and protect them from the risk of liability due to requests being misdirected, mishandled, or lost. Submissions returned through your data transparency request form have collected the requestor's details, and the details of their request, cutting out unnecessary back-and-forth communication, allowing your team to use their time most effectively. All the information needed to action a request is collected up front, saving you time and potential exposure. Request further information and send results from within the app. Built from the ground up to adhere to current laws and regulations, with tight record keeping or actions taken by your team.

About

Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking to comply with subject access requests through an embeddable request form and management solution

Audience

Companies looking for an adaptable Help desk solution for customer support and internal team requests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$40 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Col8
United Kingdom
www.col8.net/products/data-transparency

Company Information

Requestor Technologies
Founded: 2013
Czech Republic
www.requestor.com

Alternatives

Alternatives

BioShare

BioShare

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Nalytics

Nalytics

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Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim Col8 Data Transparency and update features and information
Claim Col8 Data Transparency and update features and information
Claim Requestor and update features and information
Claim Requestor and update features and information