Cogsdale Customer Service ManagementCogsdale
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VersorgiaNelten Public GmbH
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Related Products
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About
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.
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About
Versorgia is a German-language operations platform for utility and energy-supply teams. It brings customer and contract records, meter and energy data, operational cases, tasks and supporting documents into connected workflows. The website includes product views, a demonstration using sample data and specialist information about German utility processes. Prospective customers can describe their needs by utility sector, volumes and interfaces. Implementation includes a review of existing data, controlled migration and documented acceptance. The production scope and required interfaces are agreed and approved for each implementation. Versorgia is operated by Nelten Public GmbH in Dresden, Germany. Business phone: +49 351 44289997.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Public sector and/or local government utilities seeking a solution to improve and manage their operations
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Audience
German-speaking energy suppliers, municipal utilities and utility service providers coordinating customer, contract, meter-data and operational workflows.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCogsdale
Founded: 1997
Canada
www.cogsdale.com
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Company InformationNelten Public GmbH
Founded: 2025
Dresden, Germany
versorgia.de/
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Categories |
Categories |
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
Vocantas Communicate
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