UtilityTrakR

UtilityTrakR

Starnik
+
+

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About

Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.

About

UtilityTrakR is a robust cloud-based utility billing software solution purpose-built to help manage the utility operations of municipalities, cities, co-operatives, and more. Built by Starnik, this all-inclusive utility management and billing software suite provides a wide range of features that include payments, billing (CIS), collections, customer portal access, cashiering, customizable detailed reporting, business intelligence, and meter data management with field service functions on mobile devices. With UtilityTrakR, users can easily and seamlessly send electronic bills, process payments, access data-driven insights, and deliver exceptional customer service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Public sector and/or local government utilities seeking a solution to improve and manage their operations

Audience

Water, Gas, Electric, Wastewater, Trash etc. - Regulated and Unregulated Utilities, Municipalities, Cities, Special Utility Districts, Military/Government, MUD Operators, Multi-family, & Energy Mgmt.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cogsdale
Founded: 1997
Canada
www.cogsdale.com

Company Information

Starnik
Founded: 2000
United States
www.starnik.com

Alternatives

Alternatives

UtilityBilling

UtilityBilling

Utilibill
VertexOne

VertexOne

Vertex
Muni-Link

Muni-Link

Link Computer Corporation
UtilAbility

UtilAbility

Cogitate
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
UMAX

UMAX

Itineris

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

Vocantas Communicate

Integrations

Vocantas Communicate
Claim Cogsdale Customer Service Management and update features and information
Claim Cogsdale Customer Service Management and update features and information
Claim UtilityTrakR and update features and information
Claim UtilityTrakR and update features and information