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About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

About

telli is an AI-powered call automation platform designed to handle outbound and inbound phone outreach for businesses, letting AI voice agents carry out natural, human-like conversations to qualify leads, book appointments, or transfer warm leads to human agents. It uses smart dialing strategies, dynamic number rotation, and automatic callbacks to maximize pick-up rates and supports multilingual voice agents with natural accents to engage customers in different languages. It integrates with CRM systems, calendars, and customer workflows so calls can trigger actions like scheduling, data capture, or lead handoffs, no manual dialing or follow-up needed. Calls are transcribed and summarized, providing analytics on outcomes, sentiment, and topics, allowing teams to track performance at scale and refine outreach strategies. telli enables businesses to reach leads quickly after acquisition, nurture, re-engage, or follow up via phone, SMS, WhatsApp, or email.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Audience

B2C companies, sales and customer-facing teams, and businesses in search of a tool to automate outreach, qualify leads, and book appointments at scale while preserving natural, conversational interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Company Information

telli
Founded: 2024
United States
www.telli.com

Alternatives

Alternatives

ChattiLive

ChattiLive

ConversionIQ.ai

Categories

Categories

Integrations

WhatsApp

Integrations

WhatsApp
Claim Cognitive View and update features and information
Claim Cognitive View and update features and information
Claim telli and update features and information
Claim telli and update features and information