Related Products
|
||||||
About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
|
About
Uservox.ai is an AI voice automation platform to transforms customer engagement. It automates routine voice conversations, letting teams focus on high value interactions. The AI voice agents sound natural, understand context, and handle real customer interactions across multiple languages, managing Level 1 support, lead qualification, payment reminders, feedback collection, and CRM updates without human intervention.
The platform captures every call and lead while providing actionable insights into customer behavior and increasing operational efficiency. Unlike traditional IVRs, this delivers a completely human like experience, understanding intent, tone, and emotion, while being available 24/7. Businesses handling high call volumes can automate up to 80% of routine interactions, reduce operational costs, scale their reach, and improve efficiency while delivering a real conversational experience that customers trust.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
|
Audience
Financial Services, Healthcare, E-commerce, Real Estate
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
|
Company InformationUservox
Founded: 2024
India
www.uservox.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|