Related Products
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About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
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About
Substrata is a Real-Time, Socially-Aware AI for Professional Dealmakers: it is trained to understand the "social dance" between sellers and buyers, helping you navigate the intricate maze of office politics, hierarchies, perceptions, emotions, biases, attitudes, sentiments, power dynamics and more.
Substrata does that by deciphering both linguistic and behavioral cues and signals. It is an obvious must-have for every CEO, founder, CRO, VP Sales, AE and any other type of dealmaker or negotiator - including Savvy Investment Bankers, CorpDev and M&A profs.
Substrata uncovers key insights in B2B sales by deciphering behavioral (verbal & nonverbal) signals, unlocking prospect sentiments, attitudes, elucidating intricate power dynamics, office politics, and more.
Product features include:
Q for Email (Engagement Analysis)
Temper (Personality Analysis)
Palaver (Conversation Analysis)
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
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Audience
Sales managers, Account Executives, Business Development Managers, CEOs, M&A, Investment Bankers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
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Company InformationSubstrata
Founded: 2019
Israel, USA
www.substrata.me
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Integrations
Gmail
Google Workspace
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