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About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

About

MemberCheck is an enterprise-grade AML, CTF, and KYC compliance platform, built for organisations that need to screen high volumes of customers without compromising on accuracy. Founded in 2007/2008 and based in Chatswood, NSW, Australia, MemberCheck combines real-time PEP and sanctions screening against 1,000+ global watchlists, adverse media monitoring, ID verification with document checks and biometric liveness detection, and Know Your Business (KYB) screening across 130+ countries and 300+ company registry sources, including automated Ultimate Beneficial Owner (UBO) identification. MemberCheck supports ongoing/perpetual monitoring, so compliance teams are alerted automatically when a customer's risk status changes, rather than relying on point-in-time checks. Real-time transaction monitoring is delivered through FraudShield, part of the same group. The platform also offers custom watchlists and blacklists, multi-factor authentication, a RESTful API for integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Audience

MemberCheck is built for medium to large organisations and enterprises with high-volume or complex compliance obligations: including banks and financial institutions, fintechs, payment providers, legal and professional services firms, real estate and property services, gaming and gambling operators, and government and regulated entities that need continuous, audit-ready AML/CTF and KYC/KYB compliance rather than one-off screening.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Multiple packages are available to suit your requirements.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Company Information

MemberCheck
Founded: 2008
Australia
membercheck.com

Alternatives

Alternatives

NameScan

NameScan

MemberCheck
Compliance Catalyst

Compliance Catalyst

Moody's Corporation

Categories

Compliance Supported
RegTech Supported
Risk Management Supported

Categories

AML Supported
Compliance Supported
KYC Supported
RegTech Supported
Risk Management Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Not Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Supported
HIPAA Compliance Not Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Supported
Version Control Not Supported
Workflow / Process Automation Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Supported
Internal Controls Management Supported
IT Risk Management Not Supported
Legal Risk Management Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Supported
Response Management Not Supported
Risk Assessment Not Supported

AML Features

Behavioral Analytics Not Supported
Case Management Not Supported
Compliance Reporting Supported
Identity Verification Supported
Investigation Management Not Supported
PEP Screening Supported
Risk Assessment Supported
SARs Not Supported
Transaction Monitoring Not Supported
Watch List Supported

Integrations

No info available.

Integrations

No info available.
Claim Cognitive View and update features and information
Claim Cognitive View and update features and information
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Claim MemberCheck and update features and information