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About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

About

Effortless AML Risk & Compliance Solution With over 13 years of experience in the industry, MemberCheck offers a risk management solution that provides an AML/CTF and KYC screening platform, for medium to large organisations, enabling them to comply with regulatory obligations and manage their reputational risk. By using MemberCheck, you can build trust throughout your customer journey. Use sophisticated due diligence workflow to speed up your customer onboarding. You can screen against a global database of PEP/Sanction lists, and adverse media, and identify if your customers are politically exposed, sanctioned or have an adverse media profile. MemberCheck’s RESTful API allows complete end-to-end integration with your own web application or CRM.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Audience

Businesses searching for a solution to comply with global AML/CTF legislation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Company Information

MemberCheck
Founded: 2008
Australia
membercheck.com

Alternatives

Alternatives

NameScan

NameScan

MemberCheck
Compliance Catalyst

Compliance Catalyst

Moody's Corporation
GRID

GRID

Moody's Corporation

Categories

Categories

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

AML Features

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Integrations

No info available.

Integrations

No info available.
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Claim Cognitive View and update features and information
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