Related Products
|
||||||
About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
|
About
We improve your customer service while keeping your business safe. We ensure you have the right customers and that they are onboarded in the fastest way possible. Our Tech-driven processes run by verification professionals deliver a smooth employee verification service in industry’s fastest turnaround times. We provide comprehensive education, employment, address, court records, and police record checks with multiple quality checks for verifiable and authentic results. We help you rapidly scale your delivery and service operations while keeping your business safe from fraud. We ensure your service partners are comprehensively verified and onboarded in the shortest time possible. Our enterprise-grade Video KYC solution helps you onboard customer remotely and instantly while staying safe from fraud and regulatory non-compliance. Our solution is built for scale, comes with highest-grade security features, and has in-built ID checks, face solutions, and location capture features.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
|
Audience
Businesses and companies seeking a security solution to verify their customers and partners
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
|
Company InformationIDfy
India
www.idfy.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
CRMnext
Google Cloud Platform
Lend.In
PhonePe
TalentRecruit
|
||||||
|
|
|