Related Products
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About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
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About
We improve your customer service while keeping your business safe. We ensure you have the right customers and that they are onboarded in the fastest way possible. Our Tech-driven processes run by verification professionals deliver a smooth employee verification service in industry’s fastest turnaround times. We provide comprehensive education, employment, address, court records, and police record checks with multiple quality checks for verifiable and authentic results. We help you rapidly scale your delivery and service operations while keeping your business safe from fraud. We ensure your service partners are comprehensively verified and onboarded in the shortest time possible. Our enterprise-grade Video KYC solution helps you onboard customer remotely and instantly while staying safe from fraud and regulatory non-compliance. Our solution is built for scale, comes with highest-grade security features, and has in-built ID checks, face solutions, and location capture features.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
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Audience
Businesses and companies seeking a security solution to verify their customers and partners
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
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Company InformationIDfy
India
www.idfy.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
CRMnext
Not Supported
Google Cloud Platform
Not Supported
Lend.In
Not Supported
PhonePe
Not Supported
TalentRecruit
Not Supported
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Integrations
CRMnext
Supported
Google Cloud Platform
Supported
Lend.In
Supported
PhonePe
Supported
TalentRecruit
Supported
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