Diligent Risk Intelligence DataDiligent
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Related Products
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About
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
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About
Automated real-time monitoring and search tool for negative news, watchlist, sanction, and politically exposed person data. Protect your institution from reputational, AML, and financial crime risks. Diligent’s patented search and monitoring capability offers real-time, accurate negative news and risk information using machine learning and relevancy score calculation. Screen against 1400+ watchlists, sanctions, and embargo lists in real-time with our comprehensive screening capability. Utilize automated monitoring for sanctions, watchlists, and state-owned entities. Map beneficial ownership and detect risks during crises for customers and vendors. We are committed to providing a robust and secure service that protects all our customers’ data. Diligent’s Security Program is governed based on the NIST Cybersecurity Framework and Diligent follows ISO/IEC 27001 standards to keep information assets secure by implementing an Information Security Management System (ISMS).
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
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Audience
Organizations requiring a solution to protect their institution from reputational, AML, and financial crime risks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCognitive View
Founded: 2018
Australia
cognitiveview.com
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Company InformationDiligent
Founded: 1998
United States
www.diligent.com/products/risk-intelligence-data
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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