HelloDuty

HelloDuty

Brrng Limited
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+

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About

In a world, wherein you usually want to be available, an old phone machine now not cut it. Flow to a cloud-based totally telephony gadget with Cloud Dial to assist your corporation and clients stay linked within the workplace or on the circulate. Cloud telephony provides high-quality business-grade voice and advanced call features available on a desk phone, PC softphone or your mobile device, making sure that you never miss that all-important call. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually, a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing. For example, between 9 and 5 on working days incoming calls will be forwarded to one's workplace, but in the weekends to one's cellphone.

About

HelloDuty is a cloud customer-engagement and contact-center platform for businesses that manage customer calls, messaging and follow-up. It combines virtual telephony and call-center tools with configurable IVR and USSD journeys, call routing, recording, monitoring and analytics. Teams can use it to handle customer interactions, capture leads and manage follow-up through CRM features, automated SMS and WhatsApp messaging, and connections to third-party CRMs, help desks and payment services. HelloDuty also provides campaign and workflow capabilities for outreach and customer support, with integrations documented for services including Salesforce, Zendesk, Freshdesk, Zoho, Odoo and M-Pesa. The platform is aimed at organizations operating in African markets, including financial services and agent networks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need call center, IVR, virtual phone number, or bulk SMS service solution

Audience

Fintechs, banks, agent networks and other businesses in Africa that run customer calls, messaging and lead follow-up.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cloud Dial
India
www.clouddial.in/

Company Information

Brrng Limited
Founded: 2020
Kenya
helloduty.com

Alternatives

CallForwarding.com

CallForwarding.com

CallForwarding

Alternatives

RapportCMS

RapportCMS

Unity4

Categories

Bulk SMS Supported
Call Center Supported
IVR Supported
Telephony Supported

Categories

Call Center Supported

Integrations

Freshdesk Supported
Salesforce Supported
Zendesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LeadSquared Supported
M-PESA Not Supported
Nimble Supported
Odoo Not Supported
Vtiger CRM Supported
WhatsApp Not Supported
Zoho CRM Supported

Integrations

Freshdesk Supported
Salesforce Supported
Zendesk Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LeadSquared Not Supported
M-PESA Supported
Nimble Not Supported
Odoo Supported
Vtiger CRM Not Supported
WhatsApp Supported
Zoho CRM Not Supported
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