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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

Hyper-adaptable feedback, roadmap, and changelog tool for SaaS. Upvote, prioritize, plan, and announce features, with your customers. Collect and organize people's feedback from any channel in one location, so nothing slips through the cracks. Gather data on potential features using votes. Host dialogues to understand the pain and requirements. Visually rank features backed with customer data and your insights to see what is paramount and what is not. Turn your vision and the finest features into your product roadmap. Announce new updates and product changes to enhance feature adoption from day one. Listen to your users. Let them create feature requests or vote on existing ones. Create a non-duplicate list on auto-pilot. Ditch your spreadsheets and compile all feature requests in a single location. See who liked which feature request and let this data help you to make better decisions. Cast a vote for your customer without them even lifting a finger.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Businesses seeking a tool to upvote, prioritize, plan, and announce product features with their customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

ProductLift
Netherlands
www.productlift.dev/

Alternatives

Alternatives

ProdPad

ProdPad

CreateSHIFT
FocusMap

FocusMap

Timo Schmidt
FocusMap

FocusMap

Timo Schmidt

Categories

Product Management Supported

Categories

Product Management Supported
Product Roadmap Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

Slack Supported
Aha! Not Supported
Asana Supported
Chorus by ZoomInfo Supported
Claude Cowork Supported
ClickUp Supported
Google Analytics Not Supported
Google Sheets Supported
HubSpot CRM Supported
Intercom Supported
Linear Supported
Microsoft Teams Supported
Notion Supported
Otter.ai Supported
Salesforce Supported
Segment Supported
SurveyMonkey Supported
Typeform Supported
Zapier Supported
Zendesk Supported

Integrations

Slack Supported
Aha! Supported
Asana Not Supported
Chorus by ZoomInfo Not Supported
Claude Cowork Not Supported
ClickUp Not Supported
Google Analytics Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Notion Not Supported
Otter.ai Not Supported
Salesforce Not Supported
Segment Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim ProductLift and update features and information
Claim ProductLift and update features and information