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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

Set specific goals with clear priorities, direction and milestones. Stay in the loop of every project as teams map their progress in real-time. Find your team's superpowers with top tags. Capture feedback, celebrate wins and catch things to improve in real time. Turn feedback into killer insights and put a smile on your team's face as you do it. Biases and busy schedules can get in the way of seeing your team clearly. Let OnLoop help you spot blindspots, so you can get clear on where and how to develop your team. Leave painful performance management where it belongs - in the past. OnLoop is mobile-first for a hybrid world, making it easy to build your team's feedback muscle. Move into the new age and develop your team collaboratively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Product designed solution to reinvent how hybrid teams are assessed and developed

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$499 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

OnLoop
Founded: 2020
United States
www.onloop.com

Alternatives

Alternatives

ProdPad

ProdPad

CreateSHIFT
Insights

Insights

20/20 Insights
FocusMap

FocusMap

Timo Schmidt

Categories

Product Management Supported

Categories

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

Slack Supported
Asana Supported
Claude Supported
ClickUp Supported
Discord Supported
Fireflies.ai Supported
GPT-3 Not Supported
Google Meet Supported
Google Sheets Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Teams Supported
Mixpanel Supported
Otter.ai Supported
Productboard Supported
Reddit Supported
Segment Supported
SurveyMonkey Supported
Typeform Supported

Integrations

Slack Supported
Asana Not Supported
Claude Not Supported
ClickUp Not Supported
Discord Not Supported
Fireflies.ai Not Supported
GPT-3 Supported
Google Meet Not Supported
Google Sheets Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Mixpanel Not Supported
Otter.ai Not Supported
Productboard Not Supported
Reddit Not Supported
Segment Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim OnLoop and update features and information
Claim OnLoop and update features and information