Nokia OSS

Nokia OSS

Nokia
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+

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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

Nokia’s insightful OSS portfolio together with 5G future X network architecture with digital value platforms and Nokia’s expertise puts CSPs in a unique position to demonstrate digital-native behavior and more autonomous decision-making. The new OSS allows moving from independent processes to living and dynamic lifecycle management with closed-loop automated capabilities. It is designed around automation, intelligence, and closed-loop service lifecycle management to deliver an exemplary OSS experience. The journey towards new OSS is a transformational one of the standalone capabilities that come together, the consolidation of the operations with assurance moving from network and service focused to customer and business paradigm and to zero-touch automation The new OSS unifies operations to support next-generation digital services, new value chains, and partner ecosystems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Streamline operation solution that supports companies with cloud-native networks and services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Nokia
Founded: 1865
Finland
www.nokia.com/networks/operations-support-systems-oss/

Alternatives

Alternatives

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ProdPad

CreateSHIFT
FocusMap

FocusMap

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Categories

Product Management Supported

Categories

OSS/BSS Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

Airtable Supported
Amplitude Supported
Claude Code Supported
ClickUp Supported
Edzcom Not Supported
Elastiflow Not Supported
GitHub Supported
Google Meet Supported
Google Sheets Supported
HubSpot CRM Supported
Infovista Ativa Not Supported
Intercom Supported
Jira Supported
Microsoft Teams Supported
Mixpanel Supported
Productboard Supported
Reddit Supported
Segment Supported
Slack Supported
Typeform Supported

Integrations

Airtable Not Supported
Amplitude Not Supported
Claude Code Not Supported
ClickUp Not Supported
Edzcom Supported
Elastiflow Supported
GitHub Not Supported
Google Meet Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Infovista Ativa Supported
Intercom Not Supported
Jira Not Supported
Microsoft Teams Not Supported
Mixpanel Not Supported
Productboard Not Supported
Reddit Not Supported
Segment Not Supported
Slack Not Supported
Typeform Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim Nokia OSS and update features and information
Claim Nokia OSS and update features and information