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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

LoopingBack is a dynamic, asynchronous video platform designed to enhance communication and engagement within organizations. It enables users to record and send authentic video messages, collect multi-modal feedback, including video, audio, and text, and leverage AI-powered insights to drive meaningful results. Unlike traditional video platforms, LoopingBack offers two-way communication, allowing recipients to respond directly, fostering deeper connections. LoopingBack's engagement analytics track viewer interactions, providing valuable data on message effectiveness. LoopingBack's AI capabilities automatically summarize feedback, surface important themes, and integrate insights into team workflows, streamlining decision-making processes. By combining the personal touch of video with the efficiency of AI, LoopingBack transforms static surveys into engaging stories, making it an ideal solution for marketers, remote teams, and leaders seeking authentic feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Human resources professionals in need of a tool to enhance employee engagement and feedback collection through asynchronous video communication and AI-driven insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

LoopingBack
Founded: 2018
United States
loopingback.ai/

Alternatives

Alternatives

LivingLens

LivingLens

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ProdPad

ProdPad

CreateSHIFT
MiViewer

MiViewer

MILLENSYS
FocusMap

FocusMap

Timo Schmidt

Categories

Categories

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Integrations

Airtable
Amplitude
Asana
Chorus by ZoomInfo
Claude Code
Claude Cowork
ClickUp
GitHub
Google Meet
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
Otter.ai
Productboard
Reddit
Segment
SurveyMonkey
Typeform
Zapier

Integrations

Airtable
Amplitude
Asana
Chorus by ZoomInfo
Claude Code
Claude Cowork
ClickUp
GitHub
Google Meet
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
Otter.ai
Productboard
Reddit
Segment
SurveyMonkey
Typeform
Zapier
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
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