Close vs. Nimble Comparison


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About Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.	About Nimble is the Team Relationship CRM — built for the whole company, not just the sales team. Sales and marketing get the tools they need to scale revenue: pipeline, email marketing, sequences, and web forms. The rest of the company — customer success, recruiting, partnerships, business development — works from that same shared relationship record instead of getting left to spreadsheets and inboxes. Most teams stitch together five separate tools to cover what one platform should do — a CRM, a data-enrichment tool, an outreach sequencer, a prospecting tool, and an email marketing platform — at a cost of roughly $600 per user per month before anyone's sent an email. Nimble replaces all of that with one all-in-one platform and one shared record, at a fraction of the cost.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Startups and small to mid-sized businesses that want to win more deals faster than ever.	Audience Relationship builders across the whole company — using Gmail, Google Workspace, or Microsoft 365 — outgrowing spreadsheets or frustrated with complex CRMs.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month Pricing starts at $49/month. Start a 14 day free trial, no credit card required. For full pricing details, visit the pricing page on our website. Free Version Free Trial	Pricing $24.90 per user per year Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.6 / 5 features 4.3 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros Everything works very well and customer support replies very very fast in any situation I had. Hands down! Clean and user-friendly interface. Have calling, SMS, email, all in-built. Integrates wonderfully with other Apps, directly or via Zapier. A++ Support Team!!! Intuitive Interface: Close boasts an intuitive and user-friendly interface that makes it easy to navigate and use, even for those who are not tech-savvy. Seamless Communication: Close offers integration with various communication channels, facilitating seamless interactions with leads and clients through email, calling, and more. Responsive Customer Support: Close’s responsive and helpful customer support team are always ready to assist with any queries or technical issues that may arise. These are just a few of the many advantages that Close offers to businesses aiming to optimize their sales processes and improve customer relationship management. I have used close over the years and I must say that it is one of my favorites. The dialing part of the platform is great. You can text and send emails with just a few clicks and the layout is just simple to follow. The support staff is beyond awesome, they respond usually within the hour or max 2. The issues are resolved within the same working day. Close is great because it’s all one email text call I would recommend this to a friend I would use this for my own shop. Cons Get logged out very often on internet, but maybe it’s my device. Nothing really. Their team is great. They are always deploying new features. Pricing is fair. One drawback of Close, and this is getting very nit picky, could be the absence of certain integrations with niche or specialized software that some businesses might require. This could potentially limit its seamless integration with the entire tech stack of certain companies. Sometimes the audio isn't perfect and the dialing does become slow and laggy. I like everything expect sometimes technical issues.	Pros & Cons from Real Users Pros Nimble helps to connect and collaborate with marketing and lead approaching teams. The user interface is super clean and easy to navigate. Easy to engage with leads using unified communications. Customer support is very helpful. Mainly the Nimble dashboard presents all the tools we need to do labor management. One of the main characteristics that makes Nimble stand out is its efficient integration with Office 365 and with social networks that we manage such as LinkedIn or Twitter, where we centrally manage contacts and capture the way we communicate. Nimble is the ideal tool to establish business ties, with easy access and a mobile tool which allows us to work from wherever we are. Its interface is intuitive and transports us to a more effective work methodology, its CRM is complete and unifies other tools that enhance its capacity and efficiency. In the same way, it is perfect for capturing potential clients, interacting with them, and sending them our message so that in this way we can strengthen ties. Customer support provides online help whenever we need it, they are efficient in their responses, in addition to this they provide full support. Real-time notifications are essential to keep us abreast of any updates. Lastly, it provides ample space for organizing tasks, creating ordered layers that contribute to time and task management, being a powerful weapon in our daily work. It is a tool that offers the basics necessary to carry out good work management. It is part of a centralized system where it is possible to operate various functions, be it our email, where we look at the inbox and we can even work on digital marketing via email. The interface and tools are very good, from a single glance I can work on everything, without having to go from one place to another, Nimble also provides ease of connection and integration of applications, where it is possible for us to achieve our CRM work, interacting with each social network that we need and communication with each of our clients. Similarly, it provides us with the ability to store documents and databases, where we can see all the status of our customers, have all the information at hand for the application of the sales funnel and marketing campaigns. Likewise, it is the ideal platform to keep our workflow active, supervising the fulfillment of tasks, the follow-up of projects and the proper performance of activities within the framework of the organization and labor proactivity. The calendar is an excellent plus for planning and managing our work, putting everything in order and prioritizing important issues day by day. Nimble is the best email marketing tool on the market at the moment, it has the best scheduling and editing panels and allows us to manage in an organized way all our contacts helping us to identify potential customers quickly. One of the best CRM platforms with a wide variety of features. With Nimble, you get everything in one place from a social calendar, messages, and critical information. It's a tool that helps a lot in marketing, but you can also have multiple active emails organized and stored in the cloud, so you'll never have a loss of information. I love adding people to Nimble through its browser add-on by highlighting an email address or phone number. It's effortless and intuitive, just what any small, medium, or significant business needs. Integrating with social networks will allow you to get closer to your customers in a surprising way. Cons I haven't found any downside in my 6 months of usage. Among the negative points, I can highlight that it needs a cost adjustment, better adapt the plans so that it is much more accessible to the public, for example, I require more storage and having a little more extra seems too high a cost. The summary of data that we could previously appreciate from the contacts is important, it is no longer like that, and we must enter to be able to see important things such as the phone number or email, in my opinion this can be adjusted in the contacts’ interface. The customization capacity is somewhat limited, configuring the formats can become too complicated when I feel that it is something that should be simpler. We are still in a learning process, trying to adapt to the user experience that Nimble offers and to see everything negative as positive. I think some updates are needed, we feel as a team that we need to adjust things to adapt the interface for our work comfort, this is what the work management experience is all about, adjust everything to make Nimble our preferred work system, so that if we want there to be updates that allow much more customization. On the other hand, the templates for email marketing are limited and do not allow us to adjust as we need to transmit our message, it would be ideal to have greater editing capacity. In comparison, the price of Nimble is high, although it compensates for everything it offers. The storage is very little for what they charge and it is annoying since we need enough space in the cloud. I am genuinely delighted with Nimble and don't have much I can criticize; maybe the only detail is that I wish their mobile app were much better than it is; this would give us much more convenience anywhere, working more effectively from a mobile.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Close Founded: 2013 United States close.com	Company Information Nimble Founded: 2010 United States www.nimble.com
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Categories Automotive CRM Call Recording Call Tracking Cold Email Construction CRM Contact Management CRM Email Tracking Financial CRM Hotel CRM Inside Sales Lead Management Lead Nurturing Legal CRM Predictive Dialer Real Estate CRM Real Estate Lead Generation Sales Sales Acceleration Sales Enablement Sales Engagement Sales Force Automation SMS Marketing Social CRM	Categories Contact Management CRM Email Tracking Sales Engagement Sales Force Automation Sales Intelligence
CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Sales Engagement Features Call Scripts / Call Steps CRM Integration Email Sequences Email Tracking / Automation Lead Management Reporting / Analytics Sales / Voice Dialer Sales Automation Search Task Management Templates Workflow Management Sales Force Automation Features Call Management Campaign Management Channel Management Commission Management Contact Management Contract Management Customer Database Email Marketing Field Sales Management Lead Management Opportunity Management Performance Metrics Proposal Generation Referral Tracking Sales Forecasting Territory Management Show More Features Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Construction CRM Features Client Tracking Contract Management Forecasting Project Management Quote Management Sales Management Scheduling Time Management Financial CRM Features Account Alerts Asset Management Expense Tracking Household Tracking Influence Tracking Lead Management Marketing Management Relationship Tracking Team Assignments Territory Management Inside Sales Features Auto-Dialing Call List Management Call Recording Campaign Management Dashboard Data Management Lead Capture Lead Distribution Lead Scoring Performance Management Lead Management Features Activity Tracking Campaign Management Lead Capture Lead Distribution Lead Nurturing Lead Scoring Lead Segmentation Pipeline Management Prospecting Tools Source Tracking Lead Nurturing Features A/B Testing Campaign Management Drip Campaigns Lead Capture Lead Notifications Lead Scoring Lead Segmentation Performance Metrics Personalization Pipeline Management Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Real Estate CRM Features Campaign Management Client / Property Matching Contact Management Dashboard Email Marketing Interaction Tracking Lead Management Property Alerts Referral Tracking Segmentation SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Sales Acceleration Features Campaign Management CPQ Dialer Email Sequencing Email Templates Email Tracking List Building Meeting Scheduler Predictive Analytics Reporting Sales Gamification Sales Intelligence Sales Workflow Management Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management	CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Sales Engagement Features Call Scripts / Call Steps CRM Integration Email Sequences Email Tracking / Automation Lead Management Reporting / Analytics Sales / Voice Dialer Sales Automation Search Task Management Templates Workflow Management Sales Force Automation Features Call Management Campaign Management Channel Management Commission Management Contact Management Contract Management Customer Database Email Marketing Field Sales Management Lead Management Opportunity Management Performance Metrics Proposal Generation Referral Tracking Sales Forecasting Territory Management Show More Features Sales Intelligence Features CRM Integration Data Cleaning Data Enrichment Data Import/Export Data Mining Data Verification Email Integration Lead Scoring List Building Performance Management Pipeline Management Predictive Modeling/Analytics Prospecting Tools Reporting/Analytics Sales Forecasting
Integrations ActiveCampaign Adobe Marketo Engage AppointmentCore Gmail Google Drive HubSpot CRM HubSpot Customer Platform HubSpot Marketing Hub Integrately Integry JustCall LeadsBridge Mailchimp Microsoft 365 Quickwork SyncSmart Textellent Voxloud Workers by Delos Zapier Show More Integrations View All 134 Integrations	Integrations ActiveCampaign Adobe Marketo Engage AppointmentCore Gmail Google Drive HubSpot CRM HubSpot Customer Platform HubSpot Marketing Hub Integrately Integry JustCall LeadsBridge Mailchimp Microsoft 365 Quickwork SyncSmart Textellent Voxloud Workers by Delos Zapier Show More Integrations View All 132 Integrations
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