Clootrack vs. Viable Comparison


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About Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.	About Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals	Audience Companies searching for an advanced Qualitative Data Analysis solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $600 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply. Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement Cons Need more bulk actions for Likes and Follows Mobile App will be much helpful Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow. Only available for Twitter No separate mobile app. But, web app is working well.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Clootrack Founded: 2017 United States clootrack.com	Company Information Viable Founded: 2020 United States www.askviable.com
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Categories Agentic AI Supported AI Agents Supported AI Review Management Supported Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Market Research Supported NPS Supported Qualitative Data Analysis Supported Reputation Management Supported Sentiment Analysis Supported Social Listening Supported Social Media Marketing Supported Text Mining Supported	Categories AI Data Analytics Supported Artificial Intelligence Supported Qualitative Data Analysis Supported
Show More Features Market Research Features Benchmarking Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Not Supported Paper-Based Not Supported Phone-Based Not Supported Sample Management Supported Statistical Analysis Supported Survey Management Not Supported
Integrations Delighted Not Supported Front Not Supported GPT-4 Not Supported Intercom Not Supported Nekton.ai Not Supported Pendo Not Supported Salesforce Not Supported SurveyMonkey Not Supported Typeform Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations	Integrations Delighted Supported Front Supported GPT-4 Supported Intercom Supported Nekton.ai Supported Pendo Supported Salesforce Supported SurveyMonkey Supported Typeform Supported Zapier Supported Zendesk Supported Show More Integrations View All 11 Integrations
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