Clootrack vs. Viable Comparison


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About Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.	About Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals	Audience Companies searching for an advanced Qualitative Data Analysis solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $600 per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply. Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement Cons Need more bulk actions for Likes and Follows Mobile App will be much helpful Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow. Only available for Twitter No separate mobile app. But, web app is working well.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Clootrack Founded: 2017 United States clootrack.com	Company Information Viable Founded: 2020 United States www.askviable.com
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Categories Agentic AI AI Agents AI Review Management Customer Experience Customer Feedback Customer Satisfaction Market Research NPS Qualitative Data Analysis Reputation Management Sentiment Analysis Social Listening Social Media Marketing Text Mining	Categories AI Data Analytics Artificial Intelligence Qualitative Data Analysis
Show More Features Market Research Features Benchmarking Compensation Management Data Management Email / Online Face-to-Face Panel Management Paper-Based Phone-Based Sample Management Statistical Analysis Survey Management
Integrations Delighted Front GPT-4 Intercom Nekton.ai Pendo Salesforce SurveyMonkey Typeform Zapier Zendesk Show More Integrations	Integrations Delighted Front GPT-4 Intercom Nekton.ai Pendo Salesforce SurveyMonkey Typeform Zapier Zendesk Show More Integrations View All 11 Integrations
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