Recupra

Recupra

Puppeteer AI
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About

ClinicSmart is cloud-based practice-management software for private clinics in Spain, with an AI receptionist for calls and WhatsApp. The virtual assistant identifies itself, speaks Spanish, checks the live calendar, and books, reschedules, or cancels appointments in the same conversation. Requests beyond appointment handling go to staff with a summary. Tools include patient records; practitioner and treatment-room calendars; reminders and confirmations; a waitlist for cancelled slots; clinical notes; digitally signed consent forms; session packages; and patient invoicing. It serves podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine clinics. Verifactu reporting is an optional add-on. Data is hosted in Frankfurt, Germany; clinics sign a data-processing agreement, and call audio is not stored. Voice setup takes 24–48 hours, and clinics can keep their existing WhatsApp number.

About

Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized private clinics in Spain with 1–10 practitioners, including podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine practices.

Audience

Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClinicSmart
Founded: 2026
Spain
clinicsmart.es

Company Information

Puppeteer AI
Founded: 2023
United States
recupra.com

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Categories

AI Receptionists Supported

Categories

Integrations

AdvancedMD Not Supported
DrChrono Not Supported
Google Calendar Supported
Healthie Not Supported
Jane Not Supported
Tebra Not Supported
WhatsApp Supported
athenaOne Not Supported

Integrations

AdvancedMD Supported
DrChrono Supported
Google Calendar Not Supported
Healthie Supported
Jane Supported
Tebra Supported
WhatsApp Not Supported
athenaOne Supported
Claim ClinicSmart and update features and information
Claim ClinicSmart and update features and information
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Claim Recupra and update features and information