RecupraPuppeteer AI
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Related Products
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About
ClinicSmart is cloud-based practice-management software for private clinics in Spain, with an AI receptionist for calls and WhatsApp. The virtual assistant identifies itself, speaks Spanish, checks the live calendar, and books, reschedules, or cancels appointments in the same conversation. Requests beyond appointment handling go to staff with a summary. Tools include patient records; practitioner and treatment-room calendars; reminders and confirmations; a waitlist for cancelled slots; clinical notes; digitally signed consent forms; session packages; and patient invoicing. It serves podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine clinics. Verifactu reporting is an optional add-on. Data is hosted in Frankfurt, Germany; clinics sign a data-processing agreement, and call audio is not stored. Voice setup takes 24–48 hours, and clinics can keep their existing WhatsApp number.
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About
Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and mid-sized private clinics in Spain with 1–10 practitioners, including podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine practices.
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Audience
Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClinicSmart
Founded: 2026
Spain
clinicsmart.es
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Company InformationPuppeteer AI
Founded: 2023
United States
recupra.com
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Integrations
AdvancedMD
Not Supported
DrChrono
Not Supported
Google Calendar
Supported
Healthie
Not Supported
Jane
Not Supported
Tebra
Not Supported
WhatsApp
Supported
athenaOne
Not Supported
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Integrations
AdvancedMD
Supported
DrChrono
Supported
Google Calendar
Not Supported
Healthie
Supported
Jane
Supported
Tebra
Supported
WhatsApp
Not Supported
athenaOne
Supported
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