FirstVoice AIDigital Waves
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Related Products
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About
ClinicSmart is cloud-based practice-management software for private clinics in Spain, with an AI receptionist for calls and WhatsApp. The virtual assistant identifies itself, speaks Spanish, checks the live calendar, and books, reschedules, or cancels appointments in the same conversation. Requests beyond appointment handling go to staff with a summary. Tools include patient records; practitioner and treatment-room calendars; reminders and confirmations; a waitlist for cancelled slots; clinical notes; digitally signed consent forms; session packages; and patient invoicing. It serves podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine clinics. Verifactu reporting is an optional add-on. Data is hosted in Frankfurt, Germany; clinics sign a data-processing agreement, and call audio is not stored. Voice setup takes 24–48 hours, and clinics can keep their existing WhatsApp number.
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and mid-sized private clinics in Spain with 1–10 practitioners, including podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine practices.
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClinicSmart
Founded: 2026
Spain
clinicsmart.es
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Categories |
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Integrations
Google Calendar
Supported
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
ServiceM8
Not Supported
WhatsApp
Supported
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Integrations
Google Calendar
Supported
Calendly
Supported
Cliniko
Supported
Fergus
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
ServiceM8
Supported
WhatsApp
Not Supported
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