FirstVoice AI

FirstVoice AI

Digital Waves
+
+

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About

ClinicSmart is cloud-based practice-management software for private clinics in Spain, with an AI receptionist for calls and WhatsApp. The virtual assistant identifies itself, speaks Spanish, checks the live calendar, and books, reschedules, or cancels appointments in the same conversation. Requests beyond appointment handling go to staff with a summary. Tools include patient records; practitioner and treatment-room calendars; reminders and confirmations; a waitlist for cancelled slots; clinical notes; digitally signed consent forms; session packages; and patient invoicing. It serves podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine clinics. Verifactu reporting is an optional add-on. Data is hosted in Frankfurt, Germany; clinics sign a data-processing agreement, and call audio is not stored. Voice setup takes 24–48 hours, and clinics can keep their existing WhatsApp number.

About

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized private clinics in Spain with 1–10 practitioners, including podiatry, physiotherapy, dental, gynecology, aesthetics, and aesthetic medicine practices.

Audience

Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClinicSmart
Founded: 2026
Spain
clinicsmart.es

Company Information

Digital Waves
New Zealand
www.firstvoice.co.nz

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Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Google Calendar Supported
Calendly Not Supported
Cliniko Not Supported
Fergus Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
ServiceM8 Not Supported
WhatsApp Supported

Integrations

Google Calendar Supported
Calendly Supported
Cliniko Supported
Fergus Supported
HubSpot CRM Supported
Microsoft 365 Supported
ServiceM8 Supported
WhatsApp Not Supported
Claim ClinicSmart and update features and information
Claim ClinicSmart and update features and information
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Claim FirstVoice AI and update features and information