Jonot

Jonot

Jonot Oy
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About

Built for Spay/Neuter Clinics. Flexible, Reliable and Easy to Use. It’s about making your life easier. Changing the world with spay/neuter is what you do, managing that is what we do. Stationary Clinics. We have all the tools you need to effectively schedule appointments, manage capacity, enter medical and financial information, and create awesome reports for your stationary clinic. Mobile Clinics. We have a unique set of tools for mobile clinics including location management, geo-specific appointment reminders, and online location scheduling for an unlimited mobile spots. Wellness. Spay/neuter clinics are increasingly adding a wellness component to their services. We have unique tools for wellness booking including a Walk-in scheduler, calendar and reminders. Responsive layout that will adapt itself to your mobile devices. Book appointments from any device, check the daily roster, grab a quick statistic or check the dashboard to see how the daily flow is going.

About

Jonot combines virtual queue management with appointment booking. Walk-in customers join by QR code, web link or self-service kiosk and track their position and estimated wait on their phone, without an app or account. Pro adds online reservations: customers choose a service and available time, verify their email, and receive confirmation, reminders and an Add to calendar download. Private links let them manage, cancel or reschedule bookings within the permitted windows. Staff manage bookings in a calendar, configure service durations, preparation and cleanup buffers, hours, breaks and capacity, and serve appointments alongside walk-ins through the same desk workflow. Public displays use anonymous reservation codes. Jonot supports multiple locations and queues, multilingual interfaces, branding, feedback and webhooks. It runs on existing devices. Temporary local-network fallback supports walk-ins; booking and reservation management require internet.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Veterinarian clinics looking for a modern software for spay, neuter and animal and pet wellness

Audience

Typical industries include healthcare and clinics, government and public services, retail, financial services, education, hospitality, automotive services and other customer-facing locations.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.7 / 5
features 4.0 / 5
design 2.7 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Features are good. The product provides everything needed for a high volume spay neuter clinic. The reporting functionality provides everything necessary for grant reporting.
  • For HVSN, it's got all the bells and whistles: online scheduling, automatic confirmation and reminder emails, online consent forms for owners, running drug log, customizable default surgery profiles.
  • Lots of great features for a high volume environment. Sometimes tasks take too many steps or the workflow is inflexible. Lots of opportunity for enhancements to maximize efficiency and give the client admin flexibility to configure features according to their specific business needs.

Cons

  • Pricing is $199 but will cost your clinic much more in time and frustration. Support is virtually non-existent. Very limited or incomplete information provided via support. Lack of transparency on major issues/outages was an ongoing problem. The number of appointments/clients impacted because of software problems and the time spent by our staff to try to resolve caused a loss of revenue on a regular/monthly basis.
  • The UX is horrible and the company has no plans to work with a designer. Information is not archivable; any changes to profiles for today, impacts everything in the past as well (except patient records, those are archived). Their help desk is woefully understaffed and we're often referred to the manual, which is not updated as they release new features. There seems to be no beta, just wake up one morning and things are different, then get an email that afternoon explaining "updates". Server lag time can cause a significant hinderance and seems to happen weekly. The CEO is unreasonable and has a stranglehold on the market for HVSN software. If there were any other option, we'd use that over dealing with their ego.
  • Client support is not good. Support is defensive when reporting product issues, gives the sense that they are bothered by you, provides minimal information, and seems to lack an understanding of how the software impacts a high volume clinic’s efficiency, bottom line, and reporting/legal requirements.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clinic HQ
Founded: 2010
United States
clinichq.com

Company Information

Jonot Oy
Founded: 2026
Finland
jonot.io

Alternatives

Alternatives

NextUp Walk-in

NextUp Walk-in

NextUp LLC
Oliver

Oliver

Oliver Software, Inc.
TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
OMNIvet

OMNIvet

OMNI Software
RoboVet

RoboVet

Vetsolutions

Categories

Pet Care Supported
Veterinary Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

webhooks.io Not Supported

Integrations

webhooks.io Supported
Claim Clinic HQ and update features and information
Claim Clinic HQ and update features and information
Claim Jonot and update features and information
Claim Jonot and update features and information