Dialogflow

Dialogflow

Google
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About

Clinc’s revolutionary conversational AI has been proven successful at some of the largest banks worldwide. The best-in-class technology utilizes natural language processing that understands how people really talk, powering exceptional customer experiences. Clinc AI understands and follows complex conversations, enabling a vastly superior customer interaction. Customers can check balances, report lost or stolen cards, transfer funds, and gain deep insights into their spending habits in a single, seamless interaction—without ever speaking to a human. The less time customers spend waiting to hear from you, the happier they get. Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Eliminate expenses associated with managing and scaling customer service teams.

About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Financial institutions searching for a Chatbot solution

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clinc
United States
clinc.com

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Alternatives

Alternatives

Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Twilio
AutoResponder
Carrot quest
Dialpad Connect
Expertflow Contact Center
Facebook Messenger
Five9
Geomant
HelpNow Agentic AI Platform
MiContact Center Business
Pipedream
PubNub
SilFer Bots
Slack
Stackreaction
Take Blip
Thunkable
Webex Contact Center
XCALLY
Yodel.io

Integrations

Twilio
AutoResponder
Carrot quest
Dialpad Connect
Expertflow Contact Center
Facebook Messenger
Five9
Geomant
HelpNow Agentic AI Platform
MiContact Center Business
Pipedream
PubNub
SilFer Bots
Slack
Stackreaction
Take Blip
Thunkable
Webex Contact Center
XCALLY
Yodel.io
Claim Clinc and update features and information
Claim Clinc and update features and information
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information