IMP (Interpretation Management Platform)

IMP (Interpretation Management Platform)

Frederick Interpreting Agency
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About

Manage, sell and control client retainers and requests. Easily manage every client request. Client Portal with Username and Password. View how much time is remaining with their retainer. Purchase additional hours if required. Export projects as PDF. Send work requests with a custom form. Approval requests feature on or off. Add time to a request manually or using a timer. Make requests visible or invisible. Open requests without notifications. Ask for or no approval before closing restrict sending requests if they have no hours are available. Payments credited direct to your paypal or stripe 0% processing fee. Giving you total control: Quick client access dashboard, instantly view all client activity, see your online clients, managers availability.

About

IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking. Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Project Management platform for teams and agencies

Audience

Interpreting agencies and language service companies (ASL and spoken language)

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$12 per month
Free Version Not Supported
Free Trial Supported

Pricing

$199
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Clientrol
Founded: 2016
Ireland
clientrol.com

Company Information

Frederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com

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Categories

Project Management Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Clientrol and update features and information
Claim Clientrol and update features and information
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