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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Businesses and companies in search of a solution to conduct qualitative customer research

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Great Question
United States
greatquestion.co

Alternatives

Alternatives

CMNTY Platform

CMNTY Platform

CMNTY Corporation

Categories

User Research Supported

Categories

Market Research Supported
Panel Management Supported
Prototyping Supported
User Research Supported
UX Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Not Supported

Prototyping Features

Animation Not Supported
Collaboration Not Supported
Drag & Drop Not Supported
Software Prototyping Not Supported
Templates Not Supported
UI Prototyping Not Supported
Usability Testing Supported
UX Prototyping Not Supported
Version Control Not Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Integrations

App Store Supported
Calendly Not Supported
Draft Not Supported
Freshdesk Supported
Google Not Supported
Google Meet Not Supported
Google Sheets Supported
HoneyBook Not Supported
Intercom Supported
Linktree Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Slack Not Supported
Tremendous Not Supported
Trustpilot Supported
Typeform Supported
Vero Not Supported
Zapier Not Supported
Zendesk Supported
Zoom Not Supported

Integrations

App Store Not Supported
Calendly Supported
Draft Supported
Freshdesk Not Supported
Google Supported
Google Meet Supported
Google Sheets Not Supported
HoneyBook Supported
Intercom Not Supported
Linktree Supported
Microsoft 365 Supported
Salesforce Supported
Slack Supported
Tremendous Supported
Trustpilot Not Supported
Typeform Not Supported
Vero Supported
Zapier Supported
Zendesk Not Supported
Zoom Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
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Claim Great Question and update features and information