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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Companies interested in a powerful, flexible, connected, and reliable experience & research tech platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Forsta
Founded: 2016
United States
www.forsta.com

Alternatives

Alternatives

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Canvs

Canvs

Canvs AI
CMNTY Platform

CMNTY Platform

CMNTY Corporation

Categories

User Research Supported

Categories

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Not Supported
Visual Discovery Supported

Integrations

Zendesk Supported
AccessOwl Not Supported
Adobe Experience Platform Not Supported
App Store Supported
Contentsquare Not Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Supported
Potloc Not Supported
Python Not Supported
Salesforce Not Supported
Tableau Not Supported
Trustpilot Supported
Typeform Supported
Xoxoday Not Supported

Integrations

Zendesk Supported
AccessOwl Supported
Adobe Experience Platform Supported
App Store Not Supported
Contentsquare Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Not Supported
Potloc Supported
Python Supported
Salesforce Supported
Tableau Supported
Trustpilot Not Supported
Typeform Not Supported
Xoxoday Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Forsta and update features and information
Claim Forsta and update features and information