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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Duel has developed both the technology and methodology to enable purpose-led brands to drive organic growth through word of mouth and advocacy. Committed to working with brands that put people and the planet over profit, Duel is demystifying word-of-mouth marketing and breaking a brand’s reliance on digital advertising and other short-form marketing practices to build movements and deliver growth. Duel’s product is a Brand Advocacy Platform that drives organic growth and retention for high passion brands. The platform scales management of the brand’s relationship with thousands of their advocates through Advocacy Programs that engage, retain and drive word-of-mouth sales. The platform combines different advocacy tools (including brand challenges, UGC, referrals, loyalty, affiliates and surveys), under one platform so brands can build rich, customer membership clubs and VIP programs with airline style ‘status’ tiers, groups and segmentation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Purpose-led brands in need of an all-in-one platform to drive organic growth and retention through word-of-mouth and advocacy

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Duel
Founded: 2015
United Kingdom
www.duel.tech/

Alternatives

Alternatives

Club

Club

Club (formerly Brandbassador)

Categories

User Research Supported

Categories

Affiliate Supported
Brand Advocacy Supported
Contest Supported
Creator Economy Supported
Customer Advocacy Supported
Social Commerce Supported

Contest Features

Awards Management Not Supported
Blind Judging Not Supported
Entrant Management Not Supported
Entry Fee Processing Not Supported
Entry Management Not Supported
Forms Management Supported
Fraud Detection Not Supported
Judging Management Not Supported
Scoring Not Supported
Skills Contests (Photo, Essay, Design, etc) Not Supported
Social Media Management Not Supported
Social Promotions Not Supported
Sweepstakes Not Supported
Timeline Management Not Supported
Voting Management Supported

Integrations

Trustpilot Supported
App Store Supported
BigCommerce Not Supported
Blogger Not Supported
Facebook Not Supported
Freshdesk Supported
Google Sheets Supported
LinkedIn Not Supported
Magento Not Supported
Microsoft Excel Supported
Pinterest Not Supported
Shopify Not Supported
Squarespace Not Supported
TikTok Not Supported
Typeform Supported
WooCommerce Not Supported
X (Twitter) Not Supported
Yelp Not Supported
YouTube Not Supported
Zendesk Supported

Integrations

Trustpilot Supported
App Store Not Supported
BigCommerce Supported
Blogger Supported
Facebook Supported
Freshdesk Not Supported
Google Sheets Not Supported
LinkedIn Supported
Magento Supported
Microsoft Excel Not Supported
Pinterest Supported
Shopify Supported
Squarespace Supported
TikTok Supported
Typeform Not Supported
WooCommerce Supported
X (Twitter) Supported
Yelp Supported
YouTube Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Duel and update features and information
Claim Duel and update features and information