ParcelWILLCWILL
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Related Products
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About
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.
Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."
ClickPost turns post-purchase into loyalty.
Branded tracking & proactive alerts cut "Where's My Order?" queries by 60%, while AI boosts AOV through smart recommendations.
Intelligent returns convert refunds into exchanges.
A unified multi-carrier dashboard, AI-driven carrier allocation, and automated exception resolution reduce RTO rates and costs.
Scale confidently through peak seasons with real-time analytics and personalized, behaviour-based policies.
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About
ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce businesses and companies requiring a solution to convert one-time shoppers into loyal customers
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Audience
Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$11 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClickPost
Founded: 2015
India
www.clickpost.ai/
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Company InformationCWILL
Founded: 2014
United States
www.cwill.com/parcelwill/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking Features
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration
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Integrations
FedEx Ship Manager
Shopify
WooCommerce
Axis LMS
Base.com
CJdropshipping
DSers
Dianxiaomi
Fera
Growave
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Integrations
FedEx Ship Manager
Shopify
WooCommerce
Axis LMS
Base.com
CJdropshipping
DSers
Dianxiaomi
Fera
Growave
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