Related Products
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About
Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.
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About
Online chat on the site has the highest level of customer satisfaction among all service channels such as mail or phone. With proactive eye-catchers and triggered chats you can ask your visitors to converse with your agents. You will know potential customer needs and interests by looking at his profile. Get robust set of tools for effective chatting with you clients and boost your selling power with insightful features like screen tracking, helping pointers and customizable forms. We believe that after every valuable consultation there should follow a great deal for you and your client. You can suggest products via chat and even facilitate the checkout process in place. Collect feedback from your clients and improve your service by pleasing them more. The customer data that Nice Chat stores allow you to convert one-time buyers into lifetime happy clients.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes
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Audience
Online retailers looking for a Live Chat solution
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$17 per user per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClickatell
Founded: 2000
South Africa
www.clickatell.com
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Company InformationNice.Chat
Founded: 2016
Estonia
nice.chat
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Not Supported
Scheduled Messaging
Not Supported
Shortcodes
Supported
Text-to-Win
Not Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Arithon
Supported
Codeless Platforms Alerting Software
Supported
DojoExpert
Supported
Growcer
Supported
JobDiva
Supported
Magento
Not Supported
Messagepoint
Supported
OnPrintShop
Supported
Retainly
Supported
Shopify
Not Supported
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Integrations
Arithon
Not Supported
Codeless Platforms Alerting Software
Not Supported
DojoExpert
Not Supported
Growcer
Not Supported
JobDiva
Not Supported
Magento
Supported
Messagepoint
Not Supported
OnPrintShop
Not Supported
Retainly
Not Supported
Shopify
Supported
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