ClickSend

ClickSend

4.8 out of 5 stars
Klaviyo

Klaviyo

4.5 out of 5 stars
+
+

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About

ClickSend is a simple, global SMS platform built for developers and the businesses they support. Built on a battle-tested API that always delivers with: - Billions of messages delivered globally - Direct routes only to 190+ countries - 99.95%+ uptime - Lightning-fast delivery - Pay-as-you-go pricing — no lock-ins - 24/7 support from people who actually understand APIs - It works straight out of the box — and keeps working as you scale. Already use Zapier, ActiveCampaign, Make or Power Automate? There are pre-built integrations ready to go. Sign up and send your first message in minutes with free test credits. Perfect for: alerts, 2FA codes, marketing campaigns and transactional messaging.

About

Klaviyo is the AI-first B2C CRM platform that helps you grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI, it's faster and easier than ever to create personalized, lasting customer relationships. Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Built-in AI agents plan and launch campaigns, personalize every send, answer questions, and resolve issues. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI. Trusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trusted by 90,000+ developers, no-code app builders, enterprise and SMBs.

Audience

B2C companies interested in marketing automation, full-funnel analytics, and customer service in one easy-to-use platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 minimum topup
Pay for what you use.
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
The free tier includes email support for the first 60 days. You can create an account, import and sync your data, customize templates and emails, and use many of Klaviyo’s feature for free. You can send 500 emails maximum to up to 250 active profiles. You also get 150 SMS credits. You’ll be prompted to upgrade once you exceed that limit.

Access the full Klaviyo platform plus exclusive AI-powered features and 24/7 support for as little as $20/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The platform has an endless number of base tools that contribute to communication in our company, it provides a dynamic and varied interface as well as being easy to use, everything is together, it creates a significant space in which to navigate and use the platform will always be a pleasure. pleasant experience, where we do not need professional training to start using the platform or manage its flow on a daily basis. Another thing that seems positive to us about the platform is that it provides the API capacity with which it is possible to complement the work and cover much more in marketing campaigns, where we can be as creative as we can with sending text campaigns , postcards and letters. The quality of the work that we have obtained thanks to ClickSend is something that is not achieved in any other platform, in addition to working in real time and being quite precise with all the details. The connection RM comics work has been possible to unite them to be able to send the promotions to each of our potential clients. This integration with the database of our clients has facilitated a lot of manual work. Without a doubt, it also allows us to do massive work where we have been able to cover all the campaigns and the communication system on a large scale without leaving anything out, being much more productive and efficient in the work, previously this was a complicated task due to the fact that sending messages one by one or the automation of this process does not guarantee protection and reliability of what we were doing, instead ClickSend defending number 1 has allowed us to adapt our work system and has provided us with all the security we have always needed. The messaging integration service was one of the reasons why I joined the platform, however, as we have discovered the endless number of useful tools and functionalities that provide versatility to our messages, we have now found the right tool for our work. of marketing. This tool is important to us because it has allowed us to configure every detail to what our company needs, always focused on guaranteeing the fulfillment of our objectives in a personalized way. Contact management has been very useful because there we can upload all our important contacts and make sure that we can always have them there for any occasion. Last but not least, we've found that we go above and beyond for the quality we receive, the functionality has always been as promised, and we know its cost is truly worth it.
  • ClickSend has payment options which are very affordable, which stood out to me the most. Setting this software up was not a hassle at all - I could easy navigate to where I wanted to go. Additionally, I liked the fact that there was both online SMS and MMS Gateway, and the first 25 messages were also free. The delivery times are faster than other programs I have used, and the support is reliable and quick as well.
  • The best thing about ClickSend is the availability of options, I can use their platforms for SMS, emails, and more.
  • Wow! Not much to say here, pretty flawless. Extremely easy to use, great user interface, very good support, and offers a great free trial!
  • ClickSend is an easy to use product which helps to boost businesses across the world, as it provides accurate data and results through bulk SMS gateways. I especially like the fact that it allows users to track, receive, and send SMS and text messages can be sent to contact lists by a telecommunication provider. The MMS gateway is simple to use, as I can just drag media files onto the dashboard and review campaigns before sending them.

Cons

  • It really is a difficult job to find negative points, most of the things I have to say about ClickSend are positive and this is because the platform does not provide anything other than positive aspects, its tools are just what we need, it does the job in an incredible way without leaving no detail out and the functionality at the right moment in the management of our work has always been efficient, without interruptions and providing the quality of information that we are looking for. ClickSend is an all-in-one, it integrates and diversifies our work by innovating in various areas that we didn't know about before, getting to know it now and discovering how easy it is to configure and adapt the sending of emails, the automation of calls and messages, and it doesn't come out with this facilitate our work, create a line and a guide of activities the plus we need. There are few negative features that I have to mention, one of them is that it would be nice to have more features that allow us to add a much more dynamic visual aspect to our messages, diversify the templates and make the sending of our marketing campaigns look different. Much more professional and innovative. Another thing is that despite the fact that it has integrations with other tools that allow the use of its database to be able to send our messages in bulk, on some occasions it has been difficult to see the data update in real time, Since if we update a number or delete it sometimes it is not reflected automatically and this prevents us from being able to send our campaign quickly, although this has happened to us we have found the right solution with a little more waiting, and when I can't fix it anymore because the client has always been there to help us. One of the essential aspects for our work is that the flow is always optimal, on a couple of occasions we have come across that the application becomes a bit of a lens and this hinders our work productivity, you have to solve quickly but just in these moments where the platform gets stuck, it interferes with our daily work and hinders our process and adaptation labor.
  • In some cases, there was a lack of customization and submitting API requests did not work. Although, this is not that big of an issue and doesn't interfere with my experience.
  • You can't auto-delete bounces or no-delivery. The bounced numbers isn't automatic.
  • Also not much to say here, I would like to say that the color palette of the app could be a bit better though.
  • For some, the pricing may be a bit high, depending on what your budget is. Additionally, the character limits are short. In some cases I will have to either cut down the text or scrap it completely.

Pros & Cons from Real Users

Pros

  • Klaviyo is one of the very software that ticks all the boxes for our customer relationship and marketing automation needs. It helped us to build highly engaging campaigns. It's analytics is very robust, gives us the ability to drop emails to the right subscriber. The user interface is visually clean and appealing.
  • Klaviyo is perfect for any type of business. With it's easy integration with Shopify and automation for order fulfilment and abandoned checkouts.
  • Simple to use interface with many robust features. Can be done at your own will, or have a team behind your email campaigns to maximize returns. Data feels secure and never downtime issues.
  • A powerful email platform, their templates and starter flows are good to get started with initial email sequences. Their editor is pretty good and I like their integrations into Shopify for things like coupon codes, cart abandonment emails etc.
  • Ease of implementing and laying Klaviyo to email marketing procedures was what I first liked. Sending thousands of outbound emails is another great aspect.

Cons

  • It supports less platform for integration as compared to other software.
  • Templates can be hard to set up, but once you've learnt how to use the user interface, it can be worked through a breeze.
  • It involves training heavily to get used to what Klaviyo can do. However, there are many training resources to help assist your email campaigns.
  • Can sometimes be a little bit hard to use and setup, but once you understand the nuances it is fine. The platform is expensive based on newsletter subscriber volume as compared to other platforms, in some ways it may be best to hire someone to manage it to get the most value out of it.
  • Pricing is a bit high, although our organization is able to cater for everything.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClickSend
Founded: 2013
Australia
www.clicksend.com/en/

Company Information

Klaviyo
Founded: 2012
United States
www.klaviyo.com

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Categories

Bulk Email Supported
Bulk SMS Supported
Communication APIs Supported
Online Fax Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Not Supported

Online Fax Features

Alerts / Notifications Not Supported
Cloud Storage Not Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Not Supported
Local Phone Numbers Not Supported
Mobile Access Not Supported
Toll Free Numbers Not Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Not Supported
Mailing List Management Not Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Not Supported
Multi-Campaign Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Marketing Attribution Features

Attribution Modeling Not Supported
Audience Segmentation Supported
Conversion Tracking Supported
Cross-Channel Attribution Supported
Customer Journey Mapping Supported
Multi-Touch Attribution Supported
Predictive Analytics Supported
ROI Tracking Not Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Not Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Not Supported
Customer Profiles Not Supported
Experience Management Not Supported
Recommendation Engine Not Supported
Website Personalization Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Supported
Product Recommendations Supported
Push Notifications Supported
Retargeting Supported
Search Marketing Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Integrations

AppointmentCore Supported
Axis LMS Supported
COZYROC SSIS+ Suite Supported
Easyflow Supported
ElectroNeek Supported
Facebook Supported
Gravity Forms Supported
Hyperise Supported
Latenode Supported
Make Supported
Motileo Supported
Paperform Supported
Pipedream Supported
Quickwork Supported
Raklet Supported
Shopify Supported
TOPOL.io Supported
ThoughtMetric Supported
Wufoo Supported
Zapier Supported

Integrations

AppointmentCore Supported
Axis LMS Supported
COZYROC SSIS+ Suite Supported
Easyflow Supported
ElectroNeek Supported
Facebook Supported
Gravity Forms Supported
Hyperise Supported
Latenode Supported
Make Supported
Motileo Supported
Paperform Supported
Pipedream Supported
Quickwork Supported
Raklet Supported
Shopify Supported
TOPOL.io Supported
ThoughtMetric Supported
Wufoo Supported
Zapier Supported
Claim ClickSend and update features and information
Claim ClickSend and update features and information
Claim Klaviyo and update features and information
Claim Klaviyo and update features and information