Click2Magic vs. SnapEngage Comparison


Click2Magic Tvisha Systems Pvt Ltd	SnapEngage	+	+
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About Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.	About SnapEngage is a fully featured live chat software suitable for support and sales teams. SnapEngage features a host of seamless and simple interface customization options. SnapeEngage easily integrates with a range of customer relationship management (CRM) platforms. With SnapEngage, users are able to transfer files to and from customers with the live chat window. SnapEngage also enables the users' customers to initiate a chat session directly from their mobile devices by sending SMS messages.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that need a live chat solution	Audience Global Market
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39/per seat/ month ENTERPRISE $69/month Per Seat/Month, Billed Annually. ADD-ON $18/month Extra features Free Version Supported Free Trial Supported	Pricing $17.00/month Starting price$99.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to setup and install. Best for sales, support, and marketplaces. Reliable and robust live chat software that is tailor-made for all business verticals. Easy to use and handle. more Intuitive, Reliable, and Affordable. Best for customer support and sales. The customer service through Click2Magic is pretty good. We have improved our customer base and improved more sales than before. This live chat app saved our time, money, and efforts. It has simple yet productive features. Businesses can know the customers’ behavior and insights into their business. The instant and real-time conversation with visitors brought many customers and improved our sales. Cons Right now there is nothing to dislike for this particular product I use. This is one of the most reliable and robust live chat apps. It is good to integrate into websites. No cons. As of now, I can't see any issues about this app. This live chat app has no more other issues as of now.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Tvisha Systems Pvt Ltd India www.click2magic.com	Company Information SnapEngage Founded: 2008 United States snapengage.com
Alternatives ApexChat	Alternatives Lime Connect Lime Connect (formerly Userlike)
ProProfs Chat ProProfs	Comm100 Comm100 Network Corporation
LinkedChat	Slaask
The Chat Shop	Help Scout
UserStak View All	Chatstack View All
Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Adobe Marketo Measure Not Supported Adview Not Supported Basecamp Not Supported Bitium Not Supported Freshdesk Not Supported Freshpaint Not Supported FullContact Not Supported Hootsuite Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Jira Not Supported Jira Work Management Not Supported Kommo Not Supported Median Cobrowse Not Supported Meltano Not Supported ProProfs Knowledge Base Not Supported Rambox Not Supported Shift Not Supported Zendesk Not Supported elevio Not Supported Show More Integrations	Integrations Adobe Marketo Measure Supported Adview Supported Basecamp Supported Bitium Supported Freshdesk Supported Freshpaint Supported FullContact Supported Hootsuite Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Jira Supported Jira Work Management Supported Kommo Supported Median Cobrowse Supported Meltano Supported ProProfs Knowledge Base Supported Rambox Supported Shift Supported Zendesk Supported elevio Supported Show More Integrations View All 23 Integrations
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