KnowledgeBase

KnowledgeBase

LiveChat Software
+
+

Related Products

  • ALMobile
    29 Ratings
    Visit Website
  • Connecteam
    10,756 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • iTacit
    46 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • NMI Payments
    114 Ratings
    Visit Website
  • Haystack
    292 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website

About

Clevy automates internal processes and queries to let you refocus on your most precious resource, people. Discover the one-stop-shop of your employee experience, the only platform you need. Centralize and handle all your employee requests, to increase efficiency across your HR and support teams. Deploy a powerful AI knowledge center to let your employees resolve their issues more quickly. Clevy's no-code form builder lets you collect employees' data more efficiently and safely integrate it with all of your company's apps ecosystem to execute your business workflows. Manage all their employee requests in one place, keep track of queries to answer timely, and save time with AI-powered auto-draft answers. Provide instant help at all times through an AI-based portal that reduces by 80% the recurring questions asked to internal support teams. Integrate with all the company’s 3rd party software to let the data flow in the company’s application ecosystem is aimed at SMBs.

About

Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR departments and companies seeking a tool to simplify HR data collection and automate workflows

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

$39 per month
Unlimited users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Clevy
United States
www.clevy.io

Company Information

LiveChat Software
Founded: 2002
United States
knowledgebase.ai

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

AnswerWise

AnswerWise

Oxynus Technologies
Cassidy

Cassidy

Cassidy AI
LiveChat

LiveChat

LiveChat Software
Im OnCall

Im OnCall

01 Communique

Categories

AI Knowledge Base Supported
Forms Automation Supported
Human Resources Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Amazon Web Services (AWS) Supported
Capgemini Intelligent Automation Platform Supported
Cegid Conciliator Supported
Eviden MDR Service Supported
Formstack Supported
Formstack Documents Supported
Google Calendar Supported
Google Drive Supported
LiveChat Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Neocase HR Ready Supported
Process 4 People Supported
SAP Cloud Platform Supported
Salesforce Supported
ServiceNow Supported
Workday Extend Supported

Integrations

Amazon Web Services (AWS) Not Supported
Capgemini Intelligent Automation Platform Not Supported
Cegid Conciliator Not Supported
Eviden MDR Service Not Supported
Formstack Not Supported
Formstack Documents Not Supported
Google Calendar Not Supported
Google Drive Not Supported
LiveChat Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Neocase HR Ready Not Supported
Process 4 People Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Workday Extend Not Supported
Claim Clevy and update features and information
Claim Clevy and update features and information
Claim KnowledgeBase and update features and information
Claim KnowledgeBase and update features and information