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About

Cleverific is a Shopify order editing and post-purchase revenue platform that lets customers modify orders after checkout without contacting support. The app gives shoppers a short self-serve window to update quantities, addresses, sizes, product selections, and other order details before fulfillment. Cleverific helps Shopify brands reduce routine support tickets while improving the customer experience during the high-intent post-checkout moment. The platform also supports post-purchase upsells, cross-sells, free shipping nudges, retention triggers, replenishment offers, win-back flows, and one-click repeat purchases. Merchants can configure editing rules by order, customer, or line item, with mobile-first customer portals and multilingual support. Built for Shopify and Shopify Plus brands, Cleverific helps ecommerce teams cut support workload, increase revenue per order, and manage post-checkout experiences more effectively.

About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify brands, Shopify Plus merchants, ecommerce operators, customer support teams, fulfillment teams, retention marketers, DTC brands, 3PL partners, and agencies that need self-serve order editing, customer portals, post-purchase upsells, address changes, product swaps, retention automation, Shopify integrations, and support ticket reduction

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Free Version Not Supported
Free Trial Supported

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cleverific
Founded: 2015
United States
cleverific.com

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Alternatives

Alternatives

Last Upsell

Last Upsell

Digismoothie
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

eCommerce Tools Supported
Order Management Supported

Categories

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Not Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

Shopify Supported
AmmoReady Not Supported
Appbrew Not Supported
Flip Not Supported
Magento Not Supported
Parachute Supported
Prive Not Supported
Rokt Catalog Not Supported
ShipCalm Not Supported
Shopify Flow Supported
WooCommerce Not Supported
Wufoo Not Supported

Integrations

Shopify Supported
AmmoReady Supported
Appbrew Supported
Flip Supported
Magento Supported
Parachute Not Supported
Prive Supported
Rokt Catalog Supported
ShipCalm Supported
Shopify Flow Not Supported
WooCommerce Supported
Wufoo Supported
Claim Cleverific and update features and information
Claim Cleverific and update features and information
Claim Route and update features and information
Claim Route and update features and information