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About

Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.

About

Rallyware transforms every seller into a top performer with one platform personalizing smart to-dos, learning, and engagement activities – right in the flow of work. Rallyware makes the seller more proactive and engaged using of-the-moment activities tailored just for them, based on their goals, progress, and real-time company KPIs. Every activity on Rallyware’s handheld platform engages the seller while ramping up their sales productivity. Global retailers like Fleet Feet use Rallyware to drive sales +140%, while noted brands like Nike, Casio, and Tupperware trust this platform to be an AI copilot for their sellers, guiding them in everything from learning & development and onboarding to sales incentives. In addition to Rallyware’s highly personalized and gamified experience for sellers, leaders love the platform because it provides actionable intelligence on seller behaviors, reduces operational overhead, and generates measurable business outcomes with cutting-edge AI

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want help to boost their agents performance with a Sales Performance Management platform

Audience

Large sales forces use Rallyware to supercharge productivity, learning, and operational success in real time.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$60,000/year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Centralized user interface that our distributed workforce uses to access all the tools in one place; personalized experience that drives individual success at scale (we are a 12,000+ workforce company); multiple integrations with our internal tools and data systems.

Cons

  • Since we are a global company we'd love to have more localization and more languages added.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClearView
Founded: 2012
United States
clearviewlive.com/dashboards/

Company Information

Rallyware
Founded: 2012
United States
www.rallyware.com

Alternatives

Alternatives

MLM Soft

MLM Soft

MLM Software Inc.
ClearView CRM

ClearView CRM

Doubleknot
Krato Journey

Krato Journey

Think Box HQ
EchoInk

EchoInk

Echo360

Categories

Categories

Sales Performance Management Features

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition Features

eCards
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition

Gamification Features

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Learning Experience Platforms Features

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

MLM Features

Commission Management
Distributor Management
Inventory Management
Lead Management
Multi-Country
Order Management
Payment Processing
Prospecting Tools
Sales Reports
Shipping Management

Mobile Learning Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
eCommerce
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Retail Execution Features

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Freedom
InfoTrax
Prowess

Integrations

Freedom
InfoTrax
Prowess
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