Clarity ConnectPerficient
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MachPanelMachSol
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Related Products
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About
Clarity Connect was developed exclusively for and is native to Skype for Business. That means no additional software clients need to be installed – agents and supervisors can simply open a web browser to get started. Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, has access to its unified communications and collaboration functionality, and retains Skype for Business’ excellent voice quality and reliability. Clarity Connect is cloud-managed, so you can deploy a contact center for the on-premises installation of Skype for Business. Best of all, there’s no need for additional on-premises infrastructure or additional software clients, reducing costs, and improving efficiency. Clarity Connect, by Perficient, scales to meet the challenging demands of geo-distributed contact centers without the need for cost-prohibitive hardware or dedicated operational staff.
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About
MachPanel is a Multi-Cloud Service Orchestration & Delivery Platform. It helps Telco’s, Hosters & Enterprises to aggregate, Provision, Automate, Bill & support Microsoft Cloud & On-premises enterprise applications through a powerful fully responsive & easy to use web interface. It offers an amazing opportunity to automate & Scale Microsoft Cloud Business by making it easier for CSP Direct & Indirect partners Own & Control Billing. On top of this it enables Microsoft CSP Direct Partners to showcase, bundle and sell their Office365 & Microsoft Azure offerings through their own white labelled marketplace and guarantees success with end to end automation. In addition to this MachPanel is Microsoft Validated Multi-tenant Control Panel for Exchange, supporting all available versions of Microsoft Exchange, Skype for Business, Dynamics 365, SharePoint, Hyper-V, Windows Web hosting & Active Directory Synchronization.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Communities seeking a contact center solution for Skype for business
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Audience
SMEs in need of an advanced Cloud Management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$100 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPerficient
Founded: 1994
United States
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect
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Company InformationMachSol
United States
www.machsol.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Active Directory
Amazon Connect
HCL MyXalytics
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Salesforce
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Integrations
Active Directory
Amazon Connect
HCL MyXalytics
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Salesforce
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