Claimly

Claimly

ITSM Software S.A.
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About

Claimly is a cutting-edge software platform designed to simplify and optimize the process of managing complaints and claims. Whether you’re a business handling customer feedback or managing service disputes, Claimly empowers you with tools to ensure efficiency, transparency, and customer satisfaction. Key features include: Centralized Management: Track and organize complaints and claims in one intuitive dashboard. Customizable case types: Adapt processes to fit your business needs for maximum efficiency. Real-Time Updates: Keep stakeholders informed with automated notifications and status tracking. Email integration: Gain insights into trends and performance to continually improve operations. User-Friendly Interface: Simple navigation ensures your team gets up to speed quickly. Claimly is built for businesses that prioritize accountability, responsiveness, and customer trust. Make complaint and claim management a seamless experience with Claimly.

About

From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Claim and complaint processing departments

Audience

Restaurants, hotels, casinos, amusement parks seeking a solution to manage all their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$8/month/agent
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ITSM Software S.A.
Poland
www.claimly.pro

Company Information

Yumpingo
United States
www.yumpingo.com

Alternatives

isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd

Alternatives

Categories

Categories

Integrations

Mosaic by MethodWorx
Olo
Vita Mojo
me&u

Integrations

Mosaic by MethodWorx
Olo
Vita Mojo
me&u
Claim Claimly and update features and information
Claim Claimly and update features and information
Claim Yumpingo and update features and information
Claim Yumpingo and update features and information