eCaseworkPorism
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Related Products
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About
Constituent management software for your mission. Powerful cloud software to help you build meaningful relationships with the people you serve. CivicTrack makes casework easier than ever. Connect constituents to services they need, provide timely updates and track every message related to a case on one screen. CivicTrack allows you to store all contact and interaction data in one centralized web space, creating a holistic record for each constituent. CivicTrack allows you to track cases, email people and store files in one easy place with all actions and correspondence recorded.
Switch from Excel or another provider? We offer implementation assistance to ensure that your data smoothly and securely transfers into CivicTrack. As intuitive as CivicTrack is to start using it, we provide free training for our users and ongoing support. Permission-based access per user and a high degree of customization to meet your needs.
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About
Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. Itโs quicker and easier to manage your caseload on eCasework, and with our powerful search, youโll always be able to find things in a flash. Never forget to follow up with someone ever again. Weโll send you a reminder when itโs time to check in on a case, helping you manage your time effectively.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Elected officials, government agencies and nonprofits across North America
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Audience
Companies and councillors seeking a case management and CRM solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$46/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5.00/month/user
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCivicTrack
Founded: 2008
United States
www.civictrack.com
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Company InformationPorism
Founded: 1987
United Kingdom
eCasework.com
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Categories |
Categories |
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Complaint Management Features
Case Management
Supported
Complaint Classification
Not Supported
Corrective Actions (CAPA)
Not Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Forms Management
Not Supported
Issue Tracking
Supported
Quality Assurance Management
Not Supported
Routing
Not Supported
Self Service Portal
Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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