CivicRecordsOnlinePaldam LLC
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HindSightExacom
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Related Products
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About
CivicRecordsOnline is public records request management software for city clerks and records specialists. Every request lives in one place: who asked, what is needed, when it is due under state law, what has been sent, and a complete audit history. Redaction is included in every tier. Instant Privacy Scan finds names, addresses, phone numbers, Social Security numbers, and license numbers as draft redactions for review. Find & Fix Everywhere erases a name or phrase across every page in one pass. Permanent Safety Lock burns redactions into a flattened release copy that cannot be reversed. Smart Medical Catching flags health details and the names of minors. Redaction is deterministic pattern matching, so the same input gives the same output every time. The product supports all 50 states' public records laws, with deadline rules and business day counting built in. Pricing: $99, $199, $299, or $499 per month. No contract. No implementation fee. 14-day free trial for government agencies.
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About
HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
City clerks, records officers, and records specialists at local government agencies (cities, counties, and special districts).
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Audience
911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$99/month per agency
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPaldam LLC
Founded: 2026
United States
www.civicrecordsonline.com
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Company InformationExacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/
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Categories |
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Integrations
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Hindsight
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
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Integrations
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Hindsight
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
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