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About

Issue warnings and instructions during such events as natural disasters, active shooter situations, evacuations, emergency road closures, pandemics, and terrorist threats. Our user-friendly, one-click messaging interface empowers individuals of all technical abilities to quickly compose a new message or use a pre-written, event-specific template. Automated alerts can be disseminated via the National Weather Service (NWS), Text/SMS notifications, and messaging APIs. Automatically translate and send messages in up to 60 different languages. Administrators can issue alerts anytime, anywhere, while citizens benefit from time-sensitive alerts directly on their mobile devices. Customizable administrative access settings and reliable hosting mean in times of emergency, system security will be your last concern.

About

The ICE Engine e-Government platform provides the citizen with a singular, national identity through which his or her evolving relationship with the government is viewable as a 360 degree view. RLB Systems is a specialized developer, implementer and operator of technology-based government solutions. Our mission is to assist governments to enhance the service delivery experience of its citizens. It is through this enhanced citizen experience that revenue is grown and compliance is improved. With greater disposable income, the government is able to further enhance service delivery and in so doing, win the hearts and minds of its people. We believe in continuous improvement, and technical and service delivery excellence coupled with out-of-the-box thinking. We achieve our mission by iteratively adapting our solutions to the constantly changing landscape of needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mass notification software that helps businesses keep their community informed and safe

Audience

Government and law enforcement professionals seeking a solution to manage security and service optimization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When we first signed up they were using a Whitelabel version of regroup mass notifications. This was not known to us until they switched to a different platform and that's when everything went south.

Cons

  • The new platform they were using was a barebones version of what we once had. It was basically useless. Their support was nonexistent. In fact, you called the support number and got a generic message that would hang up. You couldn't even leave a message. Emails were returned stating the email address did not exist. The sales team lied to us multiple times throughout the process. They were reluctant to let us out until we threatened legal action.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CivicReady
Founded: 2001
United States
www.civicplus.com

Company Information

RLB Systems
Founded: 2011
South Africa
rlbsystems.com/solutions/

Alternatives

Alternatives

CSM CXP

CSM CXP

CSM Technologies
Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International
Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
AwareABIS

AwareABIS

Aware

Categories

Categories

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Integrations

CivicPlus 311 CRM System

Integrations

CivicPlus 311 CRM System
Claim CivicReady and update features and information
Claim CivicReady and update features and information
Claim ICE Integrated Country Engine and update features and information
Claim ICE Integrated Country Engine and update features and information