Riposte Platform

Riposte Platform

Escher Group
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About

The world’s most dependable archiving software for records compliance and risk management for public entities. CivicPlus Social Media Archiving connects directly to your social networks to capture and preserve all the content your organization posts and engages with, in-context and in near-real-time. And it all lives in one easy-to-use, secure archive, so you can easily manage your online communications and help your organization stay compliant with public records laws, regulations, and recordkeeping initiatives. Social media archiving software ensures your organization’s communications are saved so you can easily respond to records requests, and remain compliant with public records laws. Capture and preserve all content you post and engage with, including deleted, edited, and hidden posts and comments. Replay records in their original context and ensure their authenticity with digital signatures and more.

About

Riposte is Escher’s award-winning platform, specifically designed for Posts, is unmatched in its reliability, durability, extensibility and scalability. Riposte’s open architecture ensures Posts are not locked into specific components, services, technical architecture, or hardware. The solution easily integrates with existing applications and systems and can quickly expand to enable Posts to pivot and adapt to new services, channels, markets, business models, and technologies. Riposte offers unparalleled flexibility, enabling the addition, removal, or replacement of components to support evolving needs. Riposte Customer Engagement Platform supports multiple channels while providing a seamless customer and user experience on any software environment running Windows, Android, or iOS operating systems and on any form factor device. Escher enables Post Office to provide a wide variety of customer channels – including PUDO, mobile app, kiosks and counter.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government, Law Enforcement, School Districts, Healthcare, and Financial Organizations that need a social media archiving solution

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Vendor for Pricing
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Love the dashboard. Would like to see some more administration reports such as range of dates for record volumes so we can report to our Board of Supervisors. A report with Web Snapshots and errors or inactive URLS. The link is great but would love a report as well. Thank you for making it SSO so we could move forward with the implementation.

Cons

  • Would like to see more Monitoring and Alert Options.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/social-media-archiving/

Company Information

Escher Group
Founded: 1989
Ireland
www.eschergroup.com

Alternatives

Alternatives

Mobeix

Mobeix

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Pagefreezer

Pagefreezer

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CareFabric

CareFabric

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KEN Web Archiving

KEN Web Archiving

Aleph Archives

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Archiving Features

Access Control
Data Deduplication
Document Management
eDiscovery
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Integrations

Desktop.com
Facebook
Flickr
Instagram
Kardinal
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

Integrations

Desktop.com
Facebook
Flickr
Instagram
Kardinal
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube
Claim CivicPlus Social Media Archiving and update features and information
Claim CivicPlus Social Media Archiving and update features and information
Claim Riposte Platform and update features and information
Claim Riposte Platform and update features and information